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The Senior Technology Leadership Professional – Site Reliability Engineering is responsible for all aspects of software or hardware product delivery and performance in the CenterWell Pharmacy space. The Senior Technology Leadership Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Technology Leadership Professional – Site Reliability Engineering works with partner business, technology, and development teams to ensure the quality and stability of production applications and environments supporting the CenterWell Pharmacy lines of business. Validates product designs as well as operational and support readiness. Interacts with partner teams to analyze and provide technical support to help determine monitoring needs and monitor creation. (Dynatrace, Big Panda). Participates in product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed, and product(s) meet specifications and quality requirements. Interacts with product engineering and product business teams to analyze and provide technical support to help resolve customers' product related problems/issues. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components and works under limited supervision. Exercises considerable latitude in determining objectives and approaches to assignments.

• Collaborate effectively across multiple IT teams, external strategic vendors, and a broad group of user stakeholder groups

• Drives Operational Excellence for all new functionality, applications, projects, and changes impacting Pharmacy PBM (Pharmacy Benefit Management) applications

• Partner with multiple development areas to advance modernization and cloud transformation as well as reduce Technical Debt

• Implement advanced automation, performance improvement and application modernization.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent experience

• 5 or more years of technical experience

• Experience with the technologies in use in the application(s) or infrastructure - .Net, Java, Snaplogic

• Experience with evaluating operational and support readiness with Native and cloud technologies

• Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Practical technical skills combined with the ability to facilitate technical discussions, restoration bridges and drive solutions.

Preferred Qualifications

• Experience supporting pharmacy or healthcare applications and businesses

• Cloud experience ( Azure, Data Bricks) is highly desired

• Demonstrated ability running large scale projects

• Experience with technology solutions assessments and/or strategy planning oversight

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

​As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how he information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,800 - $144,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.