Easter Seals Jobs

Our client in North Phoenix is seeking a Outbound Call Center Rep to join their team.

Job Title: Outbound Medical Call Center Rep

Location: Hybrid: Must live in Arizona.

Pay: $20 an hour

What’s the Job?

• Contact provider offices to request copies of medical records

• Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices

• Schedule retrieval with accurate and timely updates using the retrieval application

• Provide professional communication and customer service with provider offices throughout the record retrieval process

• Make regular and consistent phone calls to complete timely retrieval

• Enter and maintain records into the in-house computer application to document and track record retrievals

• Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of a spreadsheet

What’s Needed?

• Previous call center sales or collections experience acceptable with experience in a healthcare environment or office setting preferred

• Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.

• Ability to communicate clearly through verbal and written communication, using proper spelling and grammar

• Demonstrate accuracy and attention to detail in the retrieval lifecycle process

• Must have reliable high-speed internet

• Computer skills with navigation of applications

• High School diploma or equivalency required

• Clear BG and DT test

What’s in it for me?

• Hybrid - must live in Arizona

• $20 an hour

• Potential Temp to Hire

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.