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SAP Senior Solution Owner - SAP Basis in San Pedro Garza Garca, Mexico

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

About the team

Being part of the IT Operations organization, the IT System Management and Operations (ITSMO) team is responsible for the E2E operation of SAPs internal mission critical services based on SAPs own or other innovative technologies to run our global business. ITSMO is responsible for the complete life cycle management (architecting, building, maintaining and operating) of the internal solutions and business systems landscapes, balancing innovation and stable operations. With our highly motivated international teams, we drive and execute all required activities based on an end-to-end approach and facilitate all functions like design, production, and service of those landscapes.

The implementation of latest technologies like S/4HANA and SAPs Cloud products like BTP, is the foundation of SAPs digital transformation. We closely work together with the development teams and the different business areas at SAP on a variety of Co-Innovation projects and act as SAPs first customer in support of the SAP Runs SAP initiative.

Purpose and Objectives

You want to be part of SAP journey to deliver the Intelligent Enterprise? You are the right person to join and strengthen our global team. We are looking for an SAP Technology Senior Consultant with very good project management and advanced SAP NetWeaver and Cloud Architecture technical background. You, as Solution Owner, will be responsible for the technical end to end operations of SAP internal solutions/ System landscapes as well as the integration with SaaS and PaaS solutions during the whole service lifecycle. In close collaboration with our stakeholder teams (interface between the LoBs, the Application and the Infrastructure units) you will work as technical consultant and you will be involved in SAPs newest technologies.

Are you eager to learn and to grow in a challenging work environment and you do not fear new technologies? Then you are the right candidate for us!

What you'll do:

  • Solid know-how supporting SAP Systems technical implementations and upgrades (NW, Non-NW, ABAP and JAVA stacks, Cloud and On premise).

  • Solid know-how on SAP systems daily technical operation/administration.

  • Plan, coordinate and execute maintenance schedules of business system landscapes in alignment with the respective SaaS, PaaS and IaaS responsible teams.

  • Experience in ABAP/Non-ABAP areas and monitoring with SAP Solution Manager/Focused Run.

  • Experience on enabling and operations business solutions based on SAP BTP technologies.

  • Experience on automation tasks with SAP Landscape Management.

  • Ability to perform SAP Systems performance Analysis and Troubleshooting.

  • Capacity to continuously acquire new knowledge in an independent, proactive way- Including new technologies as S/4 HANA, SAP Datasphere, SAC, Fiori, Cloud Connector, and any other part of the SAP technology ecosystem.

  • Good analytical and solution-oriented thinking.

  • Very good communication and networking skills.

  • Collaborate with all required stakeholders inside and outside of IT Services (e.g. LoB customers, IT Operations, Application Services, IT Technology Services, Multi-Cloud CoEs, Cloud Infrastructure Services) to operate SAPs system landscapes.

  • Drive co-innovation with SAPs development teams to integrate latest technologies in your landscapes

  • Be part of a highly motivated international team with colleagues in China, India, Germany, US and Mexico

  • Monitor OLA and SLA compliance.

  • Provide consulting in case technical advice is required.

  • Contribute/lead/consult internal projects and internal customers .

  • Knowledge and experience on the agile framework SAFe and/or Agile methodologies.

  • Knowledge on ITIL framework.

  • Able to setup and manage small and mid-size projects.

  • Able to lead small and mid-size teams.

What you'll bring:

  • Professional education or study in Information Technology, Natural Science or equivalent.

  • 3 years experience as Technical SAP NetWeaver Consultant or administrator.

  • 3 years experience as Technical consultant on SAP BTP technologies.

  • Working knowledge in UNIX/Linux and Windows operating system platforms.

  • Working knowledge in RDBMS such as HANA, ASE and MSSQL.

  • Good overview about newest IT Technologies and SAPs software solutions.

  • Good IT infrastructure knowledge (hardware, network, file system, monitoring and backup tools).

  • Strong consultant and operational background in IaaS, SaaS, PaaS solutions like MS Azure, SCP, HCP, Architecture, Data Interfaces and Cybersecurity.

  • Project management skills in agile environments.

  • Analytical skills and conceptual thinking.

  • Excellent coordination and organizational skills.

  • Strong collaboration and multicultural skills - Team player.

  • Advanced communication and presentation skills.

  • Fluent in English.

What we expect from you:

  • First hands-on working experience in an SAP Basis environment

  • Experience of working within global teams and different time-zones/culture is a plus

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411437 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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