Job Information
Insight Global Technical Writers in San Mateo, California
Job Description
We are developing autonomous mobility from the ground up, including creating a unique vehicle tailored to autonomous driving. The Base Operations team supports all fleet-level maintenance, repair, and upgrade operations. This includes the back-end engineering team that delivers various aspects of technical content and support, with a key focus on improving safety and operational efficiencies.
The technical writing contractor for BaseOps will author and maintain all types of BaseOps technical documentation to support technicians and engineers with maintaining our autonomous vehicle fleet. They will work cross-functionally with engineers and technicians to define, obtain necessary information, and deliver the required service documentation.
Responsibilities:
The technical writer will create and update the technical documentation associated with the following:
Vehicle operations manuals and mission readiness documentation
Vehicle-level inspection, maintenance and repair remove/replace procedures
Software programming and post-repair bring-up
Fleet upgrade and rework procedures
Technical service bulletins
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Bachelor's degree with focus in Technical Writing
2-5 years experience as a technical writer or relevant field
Proficiency with Google Suite and MS Office suite
Experience with topic-based writing concepts
Markup language experience (HTML, XML, or DITA XML)
Strong written and oral communication skills, and cross-functional teamwork skills
Exhibit high attention to detail and safety acumen
Ability to multi-task and manage workload to achieve project deliverable deadlines
Self-starter and ability to approach the role with a can-do, team player attitude Vehicle technician or autonomous vehicle operator experience
Previous Automotive OEM service manual authoring experience
Experience with software used; Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global
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