Easter Seals Jobs

The Analyst, Customer Intelligence (Data Analytics & Integrity) is responsible for gathering, cleaning, organizing, and analyzing data from various sources, focusing on accuracy, integrity, correction, usefulness and overall customer data insights. This person will also be responsible for reporting results through data visualization & providing an initial interpretation to support decision making and agile processes. The position works hybrid at the Bank’s headquarters based in San Juan, PR.

MAIN DUTIES & RESPONSIBILITIES

• Data Strategy: Design and/or execute strategies focused on the accurate and reliable detection of customer profile errors in the existing database & product and/or application data assessment.

• Explore, understand & document procedures related to data fields from all bank systems and how they integrate with our core system.

• Data issues management responsibilities include:

• Analyze source of error

• identify additional errors with the same behavior

• create monitoring reports that can detect data quality issues and be delivered to data integrity unit for its daily execution

• Create, process, and validate the massive maintenances in the banking systems in the corresponding templates for the correction of data.

• Reconcile customer product account relationships whose origination is not within our core banking system.

• Data Value: according to business needs, collect, scrub, analyze and convert data into useful insights and KPI’s.

• Data Visualization:

• Create and maintain reporting dashboards that are necessary for business and improve reporting processes to increase efficiency and supplement strategic decision making.

• Understand and analyze core system data, using statistical techniques to create and provide ongoing reports, dashboards, recommendations and provide summarized results.

• Work with management to prioritize business and information needs.

• Ensures that external and internal regulations, policies governing data management, are met concerning security, audit ability and privacy.

• Participates in the design of training needed as part of the implementation process.

• Collaborate with internal & external stakeholders to facilitate data gathering, gain insights and improve metrics.

• Other duties may be assigned.

  MININUM REQUIREMENTS:

• Bachelor’s degree in business, data analytics, statistics, mathematics, computer science, information systems and technology or related field required.

• Three (3) years of experience in data analytics or data science required. Experience in the financial industry or related field preferred.

• Computer skills in the use of MS Office as well as advanced Excel proficiency required.

• Either P ower BI or similar data visualization tool intermediate level experience is required.

• IBS and BIC knowledge highly preferred.

• Basic SQL knowledge required.

• Analytical, proactive, problem solving, organized & detail oriented.

• Ability to understand, interpret, and analyze data quickly and accurately.

• Strong interpersonal and communication skills, both written and oral, to manage relationships across all levels of the organization.

• Must possess excellent written and verbal communication skills both in English and Spanish.

  Oriental is an Equal Opportunity Employer ( EEO Employer / Affirmative Action for Females / Disabled / Veterans )

Recruitment Privacy Statement (https://orientalbank.com/assets/pdfs/recruitment_privacy_policy_statement.pdf)

Compliance Posters

This may be the opportunity to change your life and take your career to the next level.

Oriental is a great place to work, grow and develop. Each employee is key in the company's success. Our team consists of an excellent group of people and we believe you could be one of them. We offer you the opportunity to work and be part of an organization that is dedicated to progress. We offer diverse employment opportunities that go from internships to executive positions. We recognize that our employees are the most important asset of our company, which is why we foster an environment of collaboration, based on trust and mutual respect. Our selection process promotes equal employment opportunity and does not discriminate on grounds of sex, color, age, social status, religious beliefs, veteran status or disability. Included is reference material including our recruitment privacy policy and any relevant labor laws we abide to:

Compliance_Posters / Labor Laws (https://orientalbank.com/assets/pdfs/compliance_posters.pdf)

Recruitment Privacy Policy Statement

Esta puede ser la oportunidad que cambie tu vida y lleve tu carrera profesional a otro nivel.

Oriental es un gran lugar para trabajar, crecer y desarrollarse. Cada empleado es nuestro factor clave en el éxito de la compañía. La mejor gente del mundo trabaja aquí y creemos que podrías ser uno de ellos. Oriental te ofrece la oportunidad de trabajar y ser parte de una organización que se dedica al progreso. En Oriental ofrecemos diversas oportunidades de empleo, que van desde internados hasta puestos directivos. Reconocemos que nuestros empleados son el activo más importante de nuestra compañía, es por esto que fomentamos un ambiente de colaboración, basado en la confianza, el respeto mutuo, al valorar las diferencias de cada empleado. Nuestro proceso de selección es uno que promueve la igualdad de oportunidades en el empleo y no discrimina por razón de sexo, color, edad, condición social, creencias religiosas, condición de veterano o incapacidad. A continuación material de referencia incluyendo nuestra política de privacidad y leyes laborales aplicables:

Afiches de Cumplimiento/ Leyes Laborales (https://orientalbank.com/assets/pdfs/compliance_posters.pdf)

Política de Privacidad de Reclutamiento