Job Information
San Jose State University Distribution Services Clerk in San Jose, California
Distribution Services Clerk
Apply now (https://secure.dc4.pageuppeople.com/apply/873/gateway/default.aspx?c=apply&lJobID=535633&lJobSourceTypeID=837&sLanguage=en-us) Job no: 535633
Work type: Staff
Location: San José
Categories: Unit 5 - CSUEU - Operations and Support Services, Probationary, Full Time, Trades
Job Summary
The Distribution Services Clerk is responsible for the receipt, inspection and distribution of inbound mail, intercampus mail, parcels and freight for San José State University. The distribution of the inbound materials will be to the Main Campus, South Campus and to specific Off-Campus locations. The Clerk is also responsible for picking up outgoing mail and parcels from these same locations and processing the shipments and mailings using various department resources. Additionally, the incumbent will track and enter various mail room transactions, assist with coordinating the daily workflow and field questions from the campus community, external vendors, freight companies, etc. The Clerk will also provide warehouse coverage during operational hours, when needed.
Key Responsibilities
Inspect materials for damage and proper delivery address
Receive materials by using established protocols
Process and prepare mail and parcels, including sorting and loading, according to delivery routes
Sort and distribute intercampus mail
Ensure that materials are securely stored, kept and transported
Deliver materials, acquiring signatures where necessary
Print delivery manifests, when required
track and reconcile undelivered items
Pick up outgoing items from on and off campus locations
Stage items for carrier pickup
Use online carrier websites to process outbound shipments
Use metering system to process outgoing mail and parcels
Utilize tracking, postage meter and carrier shipping systems
Drive an electric cart, forklift and/or street vehicle to deliver and pick up shipments on and off campus
Operate common warehouse equipment
Document various mail transactions for billing purposes
Provide quality customer service to the campus and external communities regarding the department’s services
Research and resolve issues related to department services
Assist in guiding and training students with department procedures
Inform the appropriate administrator of any issues that affect the operation of the department (e.g. equipment issues, late carriers, etc.)
Knowledge, Skills & Abilities
Ability to communicate with constituents in a professional and respectful manner
Strong knowledge of general warehousing procedures
Awareness and understanding of tracking systems and the need for traceability
Ability to match names and numbers quickly and accurately
Ability to lift 50 pounds, unassisted
Ability to work independently to make minor processing decisions
Ability to be physically able to complete the tasks as assigned
Ability to follow delivery route instructions and sequencing
Ability to professionally/courteously interact with the campus community
Possess a strong knowledge of mailroom operations
Ability to use various software programs and systems
Ability to use a postage metering system
Ability to match and enter numbers quickly and accurately
Awareness of postal and carrier rates and services
Ability to successfully complete the Defensive Driver Fundamentals and Forklift Operation classes
Possess and maintain a valid driver’s license
Ability to keep simple records and make simple reports
Ability to use MS Excel to document daily transactions
Ability to operate powered materials handling equipment
Ability to maintain a clean and respectful workplace
Possess strong oral communication skills
Ability to provide timely responses to a high volume of requests
Demonstrate a commitment to quality customer service by providing timely responses to a high volume of requests
Ability to establish and maintain cooperative working relationships with students, faculty and staff
Required Qualifications
One year of experience working in a centralized Mailroom/Receiving where the receipt, storage or issuance of material is performed
Direct experience in operating forklift trucks or similar power-operated material handling equipment
Requires the possession of a valid California Driver's License for the operation of any vehicle or equipment required for position and in any emergency situation
License
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Preferred Qualifications
Minimum of 2 years mail room experience
Experience running mail posting equipment
Minimum of 2 years shipping/receiving experience
Experience operating powered industrial equipment (e.g., forklift, electric pallet jack)
Excellent written communication skills
Compensation
Classification: Warehouse Worker
Anticipated Hiring Range: $3,505/month - $3,850/month
CSU Salary Range: $3,505/month - $5,399/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary (https://www2.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf) .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period: July 17, 2024 through July 31, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised: July 17, 2024 (9:00 AM) Pacific Daylight Time
Applications close:
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