Job Information
SHI Services Sales Executive in San Francisco, California
Job Summary
The ASG Services Sales Executive will lead SHI opportunities from an education, enablement and engagement perspective; all the way from identification and contract signature to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction, and achievement of required business outcomes. The ASG Services Sales Executive will work throughout the project lifecycle, from presales to final delivery, validating each solution is properly scoped, designed, implemented and tested to provide an excellent value and experience while providing desired business outcomes.
This position is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
Identify opportunities with customers and internal teams to optimize engagement profitability
Foster collaboration amongst assigned project team members
Propose service solution recommendations and serve as an escalation point for customer matters
Provide excellent value and experience while helping our customers deploy and manage their Solution
Serve as the key point of contact for each owned opportunity
Establish a rapport and confidence with internal teams, company’s customers and partners
Coordinate and lead weekly status meetings with each assigned client
Foster and maintain overall accountability for successful engagement delivery
Serve as the expert in the company’s value, methodology and processes
Actively monitor active, prospective and planned projects and ensure priorities are adjusted, as needed
Set clear communications to the customer as needed throughout project lifecycle
Review key documentation provided by customer, translate technical and business requirement and propose solution to solve customer challenge
Provide frequent project status reports and monthly forecast to SHI Leadership
Align with Sales to identify, qualify and ensure projects are relevant, accurately estimated and prioritized during the proposal phase
Research and expand current opportunities and identify new opportunities
Qualifications
Completed Bachelor’s Degree in a related field or relevant work experience
Minimum 5+ years’ experience in successful consultative selling and account development of commercial accounts with a services focus
Previous experience in Consulting and/or Services Sales team is required
Required Skills
Demonstrated leadership and initiative in successfully driving specialty sales in accounts – profiling, advancing, negotiating, and closing opportunities
Demonstrated operational excellence including SOW process
Excellent interpersonal and organizational skills
Ability to handle diverse situations and rapidly changing priorities
Ability to communicate effectively, clearly, and concisely with customers at all organization levels
Excellent conflict resolution and/or mediation skills
Demonstrated ability to plan, develop, and manage multiple projects
Ability to meet stated customer initiated deadlines
Ability to multitask and complete tasks with efficiency and accuracy
Excellent presentation skills
Excellent consultative sales skills
Excellent customer service skills
Unique Requirements
- Travel to conferences, meetings and partner/customer sites as needed, up to 50%
Additional Information
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
The estimated pay range for this position is $150,000 -$180,000, which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location, and therefore will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
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Requisition ID 2024-18025
Approved Min (Total Target Comp) USD $150,000.00/Yr.
Approved Max (Total Target Comp) USD $180,000.00/Yr.
Compensation Structure Base Plus Bonus
Category Inside/Outside Sales
SHI
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