Job Information
Leap PT Sales Advisor: Rocksbox (Jewelry) in San Francisco, California
Our store teams are the heart of Leap (https://www.leapinc.com/) and we need to find the best and brightest team to be the face of our Rocksbox (https://www.rocksbox.com/) store coming to Fillmore St, San Francisco November 2024 . We are seeking Part-Time Sales Advisors who are eager to make a direct impact on the experience of our customers and the success of the store.
What We’re Looking For:
Create positive and memorable experiences for customers that in turn builds brand loyalty
Able to accomplish multiple tasks in a fast paced environment whilst servicing customers
Participate in general store maintenance; cleanliness & upkeep of store
Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events
Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage
Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
Must be at least 18 years of age
One or more years of customer service and/or retail experience; background in jewelry category preferred
Comfortability working with/using a ladder and lifting a maximum of 50lbs
Maintain an active floor presence, including standing and walking for extended periods of time.
Who YOU Are:
Customer Obsessed & Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.
Team Oriented- one team mindset, communicates clearly & proactively seeks opportunity to support others.
Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic
Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category.
Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
Detail Oriented - operates with high efficiency and effectiveness, consistently produce polished and quality work
Measures of Success:
Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic
Support Customer outreach and brand activations
Ability to accomplish tasks on time and effectively
About Leap:
Leap is built upon the mission of helping the hottest up-and-coming e-commerce brands easily and effectively establish brick and mortar stores. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.
Leap Employee Perks:
Employee discount on product
401k
Bonus Eligible
Flexible working hours/schedules
Employee Assistance Program
Salary Range: $18.50/hr. - $20.50/hr.
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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