Job Information
The Salvation Army Program Assistant in San Francisco, California
Description
OVERVIEW:
The Program Assistant assists in providing our clients a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Assistant is a frontline worker responsible for maintaining the safety, integrity, and security of the Center always. The Program Assistant documents all daily activities and carries out administrative functions to support the program and its overall operations.
DUTIES AND RESPONSIBILITIES:
Observe all persons entering and exiting the building
Document, inform, and report all incidents and daily activities that occur during the shift
Maintain a safe, secure, responsive, inclusive, and non-discriminatory environment for clients
Answer the telephone, take messages, and direct callers as appropriate
Facilitate medication observation according to policy and procedure
Support searches in the facility, dormitories, and individual(s) for all alcohol, drugs, drug paraphilia, contraband, and program violations including food and electronics
Enforce house rules, procedures, and protocols for clients
Distribute sorted client mail
Regular security and wellness checks throughout the facility and the shift
Assist the program department clinical staff in administering U.A. (Urine Analysis) test(s) and/or Breathalyzer for program participants
Assist in emergency disaster responses and emergency drills
Respond to all unusual incidents and notify all required staff
Respond to calls for assistance from other departments of the Center
Assist in the admissions and exits of clients
Other related duties as required
EDUCATION AND EXPERIENCE:
High school diploma or equivalent (required)
Experience working with issues of substance abuse, mental illness, and other potential barriers
Experience with Microsoft programs
First Aid and CPR certification (within first fourteen days of employment – company provided)
Tuberculosis clearance (within the first seven days of employment – company provided)
SKILLS AND ABILITIES:
Integrity to handle sensitive information in a confidential manner
Excellent organizational skills and ability to multi-task
Bilingual in Spanish (preferred)
Ability to work with a highly diverse population
Knowledge of co-occurring disorders and trauma-informed environment
EQUIPMENT USED:
- Modern Office Equipment and Relevant Software
PHYSICAL REQUIREMENTS:
- Ability to lift up to 25 lbs. (Usually file boxes)
ADA Statement:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
Acknowledgment of Religious Purposes of The Salvation Army:
Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:
Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Qualifications
Education
Required
- High School or Equivalent or better
Experience
Preferred
Experience with Microsoft programs
Experience working with issues of substance abuse, mental illness, and other potential barriers
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)