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Insight Global INTL- INDIA- System Admin in San Francisco, California

Job Description

* Administer, maintain, and oversee the company's JIRA instances across multiple projects and teams.

* Design, implement, and enforce JIRA workflows, fields, dashboards, and reports to meet business requirements.

* Collaborate with cross-functional teams to integrate JIRA with other tools and applications.

* Provide expert-level support and training to project teams on JIRA functionality and best practices.

* Perform upgrades and configurations of JIRA software and plugins.

* Develop custom scripts to automate tasks and enhance system functionality.

* Monitor system performance, troubleshoot issues, and ensure secure and stable operations.

* Lead and mentor junior JIRA administrators and support staff.

* Document system configurations, standard operating procedures, and system changes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

* Bachelor's degree in Computer Science, Information Technology, or related field.

* Minimum of 8 years of hands-on experience with JIRA administration.

* Extensive knowledge of JIRA configuration, including workflows, security, and permissions.

* Experience with scripting in JIRA and proficiency in using the Atlassian suite of tools.

* Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

* Excellent communication and interpersonal skills, with an emphasis on training and collaboration.

* Experience with Agile methodologies and understanding of project management processes.

* Certifications in Atlassian tools are highly preferred. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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