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City and County of San Francisco Bilingual (English-Spanish) Voter Outreach Clerk – San Francisco Department of Elections (1404 Clerk) in San Francisco, California

Department Background

The Department of Elections (Department) conducts all federal, state, and local elections in the City and County of San Francisco, currently serving approximately 510,000 registered voters. The Department follows the rules and regulations established by federal, state, and local laws – notably, the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access Ordinance. All Department operations are conducted in an open and transparent manner to inspire the City’s confidence in the integrity of elections processes.

The Department strives to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the most equitable, accessible, and effective services possible to San Francisco residents. The Department is committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering election-related services to city residents.

The Department is committed to reaching job seekers from underrepresented communities. Applicants with such backgrounds are therefore strongly encouraged to apply.

Position Description

In preparation for the November 5, 2024, General Election, the Department is seeking applications for one seasonal bilingual (English-Spanish) clerk position in the Voter Outreach unit.

The ideal candidate will have a strong work ethic and a high level of integrity, interacting well with community groups, outside agencies, and diverse populations, including residents experiencing homelessness, individuals involved with criminal justice, immigrants, and new citizens. The person in this position will also be able to present information in both Spanish and English in a clear and engaging manner to a variety of audiences and to draft professional written correspondence. The ideal candidate will have community outreach experience, be familiar with San Francisco neighborhoods, and know how to use common computer programs such as the Microsoft Suite and Adobe Acrobat.

In addition to the range of duties assigned to the 1404 job code, https://www.jobapscloud.com/SF/specs/classspecdisplay.asp?ClassNumber=1404, the person in this position will have the following essential duties and responsibilities:

  • Schedule and conduct presentations at community events throughout San Francisco

  • Plan events and be responsible for logistics and provide election information at resource tables at community events throughout San Francisco in English and in Spanish

  • Work to strengthen the Department’s relationship with existing community partners

  • Identify new partner organizations and media serving San Francisco residents, and residents of vulnerable and hard-to-reach communities

  • Present organized data in a clear and understandable manner, both in written reports and through visual aids, and analyze data and metrics related to outreach efforts

  • Provide election information in English and in Spanish, in a courteous and professional manner that is free of personal opinion, to customers visiting the office, through e-mail, and over the phone, while using several applications simultaneously

  • Assist in the Election Center Phone Banks during Election Day, as needed, as well as in post-election tasks after Election Day

  • Assist the public over the phone in a phone bank setting

  • Assist in the Ballot Delivery Program, as needed

  • Provide general clerical support and assist with other tasks, as needed

This position requires a valid California Driver’s License to be able to drive to various outreach events. The person in this position must be proficient in English and Spanish and able to move and lift up to 40 pounds of outreach supplies and equipment.

Position Schedule and Hours

This is a seasonal position, with the start date contingent upon completion of the hiring process. The Department is looking to have the person in this position start on August 26, 2024, and assignment will run until several weeks after Election Day, November 5, 2024. Actual start and end dates will be determined by the operational needs of the Department.

Although most work is expected to be completed during normal workday hours, 8 a.m.-5 p.m., Monday through Friday, the person in this position must be available to work overtime both during the week and on weekends as necessary. Overtime hours will be paid at 1.5 the hourly rate.

This is a temporary exempt as-needed position. Temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12-month period, and whose normal work week at the time of inclusion in the system is not less than 20 hours are eligible for health coverage and retirement benefits. For more information on the City and County of San Francisco benefit policies, refer to the Employee Handbook available at https://sfdhr.org/sites/default/files/documents/Forms-Documents/Employee-Handbook.pdf

Position Salary: $30.0125 to $36.475 hourly

$62,426 to $75,868 annually

Minimum Qualifications

One (1) year of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact, and processing of incoming and outgoing mail.

Substitution:  Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience.

How to Apply

In addition to the standard City and County employment application, applicants must submit a resume and a cover letter in order to be considered. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Additional Requirement: This position requires a valid California driver’s license and a clean DMV record. Successful candidates will be required to show their valid CA driver’s license and provide a copy of their latest DMV record before an offer can be made.

To be considered for this position, applications must be received by 5:00 p.m. July 26, 2024.

If you have any questions regarding this recruitment or application process, please contact the Elections Hiring Team at elections.careers@sfgov.org.

Additional Information Regarding Employment with the City and County of San Francisco:

  • Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

  • Conviction History

  • Employee Benefits Overview  (https://sfdhr.org/benefits-overview)  

  • Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

  • Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

  • ADA Accommodation

  • Veterans Preference (http://sfdhr.org/information-about-hiring-process#veteranspreference)

  • Right to Work

  • Copies of Application Documents (https://sfdhr.org/information-about-hiring-process#copies)

  • Diversity Statement

Carol Isen - Human Resources Director

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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