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EY Americas Assurance Communications and Engagement Leader, Associate Director in San Francisco, California

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

The opportunity

Americas Assurance is undergoing significant transformation, driving audit quality and growth in our advisory services. As the Americas Assurance Communications and Engagement Leader, you will develop and set direction for essential Assurance communications programs aligned to the Assurance service line’s overarching strategic goals and priorities. This is an outstanding opportunity for a strong communicator who thrives in a consultative role and excels at developing and executing multi-channel campaigns to maximize awareness, engagement, audience reach, and impact.

Your key responsibilities

In this role, you will work closely with Americas Assurance leadership to design and execute internal and external communications strategies to support the Assurance service line’s business priorities.

Your remit includes:

  • Develops communications strategies and plans, including annual planning, calendars and timelines for Americas Assurance

  • Crafts, cultivates and owns leadership voices for the Transformation Office, Quality, Talent and related leaders across a broad range of organizational channels and deliverables

  • Collaborates with the Assurance BMC leaders to shape leadership messaging

  • Creates campaign deliverables, monitoring effectiveness and making iterative changes as needed by leading and coaching high performing teams

  • Oversees channels management, including delivery of the weekly Taking our Business Forward newsletter

  • Builds and maintains strong relationships with the sub-service lines through collaboration with the operations leaders and the individuals responsible for communications

  • Manages relationships the broader BMC network; effectively articulating business needs and KPIs to brief and engage outside vendors

  • Oversees the daily activities of the Assurance BMC Communications team as they work closely with Marketing, Business Development, Quality, Talent and the Transformation Office and key stakeholders to support the business.

Skills and attributes for success

  • Understanding of the Assurance business, particularly the audit practice

  • Ability to turn ideas into actionable communications activities; think strategically and be a point of integration for the practice

  • Ability to work under pressure and to tight deadlines, managing multiple priorities effectively

  • Ability to synthesize complex information into simple, high impact messages

  • Ability to coach and counsel team members and direct reports – to serve as a ‘player-coach’

Key stakeholders

  • Mike Policicchio, Greg Kopp

  • Diana Kutz, Sara Grauch, Kathy Longmuir

  • Michele Newton, Greg Doyle

  • Chris Helm, Ro Asmar

  • Michelle Mucci

  • Global BMC: Keely Gallagher

To qualify for the role you must have

  • Minimum of 10 years of experience in communications

  • Bachelor’s degree in Business, Communications or related field, MBA or master’s degree desired

  • Exceptional written and verbal communication skills

  • Ability to articulate complex subject matter in a straightforward, concise and easily digestible manner for broad audiences

  • Strong business acumen and understanding of how environmental factors affect the firm, practice, markets, and solutions

  • Confidence in presenting complex or nuanced ideas, anticipating potential objections, interpreting responses to present alternative solutions and influence others

  • Excellent project management, teamwork, and interpersonal skills – ability to identify and coordinate resources where applicable, detail oriented

  • Poise to professionally interact with all levels of leadership

Ideally, you’ll also have

  • Knowledge of finance and accounting

  • Experience with change management communications

  • Appetite to explore innovative use of technology, multimedia and research to achieve communications goals

What we look for

We are ultimately looking for innovative, creative thinkers with strong business acumen who are strategic, collaborative and consultative communicators.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $130,500 to $251,200. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $156,600 to $285,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis.  If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here  for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com

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