Job Information
FREEMAN Lead Part-Time Freight Operations in San Diego, California
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
It is the responsibility of the Lead Part-Time Freight Operations to performs a lead role on the team while working alongside the show site freight staff laborers. Plays a lead role on smaller shows consisting of less than 100,000 lbs. Spends more than 50% of the time performing the same work as the team they are leading. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working in-office and/or show site based out of San Diego, CA.
Essential Duties & Responsibilities
Lead dock labor at show site by assigning qualified personnel to perform work to be done
Adhere to safe operations practices to reduce and control safety violations
Lead loading and unloading show site dock operations at show site
Professionally interact with customers, sales, and operations staff to provide the best customer service experience
Ensure that equipment and tools needed to produce the assigned show is in place and ready for use
Advise show lead of any additional equipment needs that may arise
Remove malfunctioning equipment from service and assists with the return of equipment after the assigned show is cleared
Ensure that labor needs have been requested and submitted
Follow set hours of operation and labor at show site
Ensure that all paperwork procedures are followed as outlined in the Freight Procedures Manual
Confirm that advance freight delivery to show site has been arranged
Ensure that job costs are kept to a minimum without sacrificing service to customers
Provide excellent customer service and protect company against any liabilities
Produce accurate and timely payroll forms and time cards for hours worked on assigned shows
Participate in corporate, branch, and freight operations training
Participate in and lead show site safety and customer service meetings
Comply with all policies and procedures set forth by Freeman
Perform other duties as assigned
Education & Experience
High School Diploma or equivalent required
Two year’s of trade show or related experience is required
Should be familiar with: Freight Procedures Manual, Freight Operations Page on the Resource, Pre-show Planning Guides, Post-show Recaps, TSS Freight Reports, Exhibitor Kit Forms, Floor Plans, Return to Warehouse Manifests, Incident Reports and Claim Forms
Should be familiar with: material handling rates, show rules and regulations, association requirements, and invoice collections
Must be able to pass the MVR screen
Travel Requirements
Travel up to 25%
What We Offer
Our part-time positions are not benefit eligible; however, these roles are eligible to participate in:
Retirement with Company Match
Hourly range of $19.00-$24.00 based upon experience
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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