Job Information
San Diego Padres 50/50 Raffle Sales Ambassador in San Diego, California
DEPARTMENT: 50/50 Raffle REPORTS TO: Director, Community Impact STATUS: Part-Time; Non-Exempt (March - October) San Diego Padres Commitment: The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin. If you are not sure you’re 100% qualified but are up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way. San Diego Padres Petco Park Promise: Our service values drive our behaviors to create the best experience for all our guests who visit Petco Park. As a team member at Petco Park, we genuinely and passionately care about our guests, our ballpark and each other. We make meaningful and memorable connections that set us apart from other venues and experiences. Each position on our team actively lives out this nonnegotiable commitment every day to CARE, CONNECT, EXCEED. Your role as a 50/50 Raffle Sales Ambassador: As an entry level 50/50 Raffle Sales Ambassador, you will be responsible for meeting the department sales goals for the Padres Foundation set by your lead. During Padres home games ambassadors will connect with hundreds of fans through the sale of 50/50 raffle tickets and spread the message that half the proceeds will be awarded to the raffle winner and the other half help support the Padres Foundation’s initiatives in children’s health, education, youth baseball/softball, bi-national efforts, and the military community. All the responsibilities we will trust you with: * Exemplifying our Petco Park Promise: CARE, CONNECT, EXCEED by proactively welcoming all guests to the ballpark and consistently striving to exceed all guests’ expectations * Responsibility for pursuing sales goals for the Padres Foundation (sale is determined by your lead based on opposing team, number of fans in ballpark, Padres promotions, etc.) * Sell 50/50 raffle tickets to Petco Park guests directly at their seats, as a roaming raffle seller around the ballpark, and at stationary kiosks * Operating and maintaining high quality condition of the 50/50 raffle equipment * Accurately handling credit card transactions daily * Avidly communicating the Padres Foundation mission statement, pillars, and programs * Avidly communicating the 50/50 Raffle rules and procedures to potential participants * Continuously improving your understanding and knowledge of the ballpark, baseball, and the Padres to engage and assist our guests * Caring for our ballpark by reporting security, safety, and housekeeping issues to event management staff via appropriate communication channels * Working collaboratively to create a positive and memorable ballpark and/or venue experience * Assisting with the maintenance, cleanliness and organization of the 50/50 raffle room and supplies Your areas of knowledge and expertise that matter most: * Being consistent, punctual, and have reliable attendance * Being energetic, self-motivated, and a natural conversation starter who is comfortable fundraising and selling in front of large crowds * Being personable, enthusiastic, positive, and professional, with the ability to keep that same composure in a fast-paced large crowd environment * Possessing a high degree of discretion, integrity, and accountability * Having excellent customer service, communication, and organizational skills * Having the ability to meet sales goals * Having the ability to meet sales goals; previous sales experience is preferred * Having the ability to quickly learn, operate, and troubleshoot technology-driven handheld, portable devices * Having the ability to work well with others in a collaborative, respectful manner to create a positive and memorable ballpark and/or venue experience * Being bi-lingual in English/Spanish is a plus but not necessary You will be required to meet the following: * Must be at least 18 years of age by the start of employment * Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time, up to the complete duration of shifts, during games and events, and in all inclement weather, including rain and/or direct sunlight; able to lift and transport up to 25 pounds * Must be available to work at least 50% of the Padres weekday home games and 50% of all weekend (Friday, Saturday, and Sunday) home games) * Available to work flexible hours on a variety of shifts including days, evenings, weekends, holidays, and overtime as needed * As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check. Salary and Additional Compensation: Per the California pay transparency law, the pay rate for this position is $20.42 per hour. Part- time non-union employees are subject to the San Diego Living Wage Ordinance and rates will increase accordingly. In addition to your hourly rate, the Padres offer PTO, employee discounts, appreciation, and recognition opportunities for this position. #LI-onsite