Easter Seals Jobs

Summary Supervisory Program Analyst for Clinic Access Management, Systems Redesign and Performance Measurement (PM) for the STVHCS Subspecialty Sections including, but not limited to: Cardiothoracic, Orthopedic, Podiatry, Vascular Surgery & Neurosurgery. They will work under the Administrative Officer for Surgical Service. The responsibilities of this position involve administrative & management planning & support for the Subspecialty Sections with respect to clinic access & performance management. Responsibilities Major Duties: Incumbent must analyze and evaluate the efficiency and effectiveness of the multiple program operations of Surgical Service, assessing the effectiveness of services provided to the patients served. The duties and responsibilities of this position involve administrative and management planning and support for the surgical services and the specialty clinics with respect to clinic access and performance management. Administrative responsibilities include monitoring of service specific Performance Measures, Clinic Access, the Consult and Encounters processes, assisting in identifying clinical personnel needs, Patient Satisfaction, Patient Flow and providing data for Service Strategic Business Planning for specialties in both the inpatient and outpatient settings. Incumbent will identify problem areas, develop solutions, and implement solutions to correct poor work situations and prevent potential problems, including staff shortages. The incumbent must be familiar with the consult management process and encounters completion to ensure that clinical staff follows business rules in managing consults, capturing workload, and takes necessary corrective actions to resolve any issues. Incumbent will negotiate, plan, implement, and monitor all Systems Redesign Concepts and PM programs that affect Surgical Service utilizing Lean Six Sigma improvement principles. Assists supervisors, faculty, and staff in projecting needed changes based on data and recommends appropriate actions to improve performance to include disciplinary actions and performance counseling of staff. Incumbent will plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work; assign work based on priorities, selective consideration of the difficulty and requirements of assignments and the capabilities of employees; evaluate work performance of subordinates. This position requires administrative training, preferably with a focus on healthcare, a knowledge of Systems Redesign, Performance Measurement, Customer Satisfaction, data management, Medical Administration Service (MAS), equipment acquisition, patient scheduling and eligibility, and financial management. Manage the clinical supply budgets using fund control points (FCP), monitors the Invoice Payment Processing System (IPPS) and approves orders as needed. They will manage equipment inventory for surgical clinics to include replacement of damaged or outdated equipment, as well as placement and acquisition of new equipment orders. The Management Analyst is responsible for maintaining certification as a contracting officer's representative (COR). Incumbent monitors contracts totaling more than three million dollars, drafts contract packets, and completes background checks for contract staff. Incumbent must be able to articulate in writing all requests, memos, presentations, and correspondence to other services and outside agencies as needed. Incumbent must be able to conduct fact finding inquiries for patient complaints, including contacting patient, and prepare required congressional responses. Work Schedule: 7:00 AM-3:30 PM, Monday-Friday Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD037840 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge and ability to work with DHCP/VISTA software applications as they apply to primary care assignment, patient care processing, workload capture, resource allocation and practice management profiling; this includes PCMM, Ambulatory Care Reports Program (ACRP), Patient File, Consult Service Tracking, Allocation Resource Center (ARC), VSSC, CPM Dashboard, Pyramid Analytics, and VA Fileman, Microsoft (MS) Word, MS Excel, MS PowerPoint and MS Outlook, and MS Access, to collate and manipulate data, conduct analyses and develop reports presentations, monitors, and correspondence; Ability to assist in business planning, and be able to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of work operations for the Sections for which they are responsible; Knowledge and skills in adapting analytical techniques and evaluation criteria to the measurement and improvement of the Systems Redesign and clinical program effectiveness and over all organizational productivity as it related to measurement of all Systems Redesign and Lean Six Sigma principles; Knowledge of pertinent laws, regulations, policies and precedents which affect the outcomes of patient care and related support resources in all the clinical activities; Knowledge of the principles of financial management, personnel management, organizational structuring and strategic planning. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. You will be rated on the following Competencies for this position: Acquisition Strategy Writing Lead or Supervise Analysis and Problem Solving Education and Training Principles of Finance Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.