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Summary The Supervisory Dental Assistant position is located at the Northwest Health Care Clinic (NWHCC), in San Antonio, TX. The incumbent will be responsible for the supervision, administrative management, and direction of dental assistants at the South Texas Veterans Health Care System (STVHCS) Dental Service. They will have full supervisory responsibility over a section or equivalent work unit at an independent outpatient clinic. Responsibilities Major Duties and Responsibilities but not limited to, the following: Responsible for the supervision, administrative management, and direction of dental assistants. May be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. Has full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Assists the Dental Service Chief in clinic operations related to policy and performance standards development, equipment requests and workload analysis. Will analyze clinically appropriate data to effectively optimize quality, performance, and productivity within the section. - Coordinates clinical workflow and makes work assignments, hears and resolves employee complaints and workplace issues, and maintain efficient flow of patient care. Develops and provides training to staff dental assistants, students and/or trainees. - Performs supervisory functions such as assessing competency, providing performance appraisals and managing training. Approves periods of leave; recommends special advancements and promotions, disciplinary actions, etc. Individuals may perform ancillary assignments, including program management duties on an occasional basis. Establishes and maintains effective and cooperative work relationships within the dental service and the facility. Tasks are completed and good working relationships among team members and with management are maintained. Team priorities and goals, needs, and achievements are coordinated with management. Serves in staff dental assistant positions independently performing more complex work in assigned specialties in supervisory dental assistant positions. Must maintain current Dental Assisting National Board (DANB) certification. - Assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions independent of direct supervision. Receives and prepares patients for dental treatment and assists the dentist at chairside, bedside or in the operating room. Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Telework: Ad-hoc and as permitted by the Agency. Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: (1) Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR (2) Education. Successful completin of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA) OR (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is required, for the appointment of Dental Assistants up to and including the full performance level, and certification is required for this position above the full performance level. English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). GS-8 Grade Determination: In addition to the basic requirements above for employment, the following criteria must be met when determining the grade of candidates. I have at least one year of experience at the next lower grade level (GS-07) that demonstrates the core competencies described at that level. Experience includes but is not limited to the following: provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care; may approve brief periods of leave, provide training to staff dental assistants, students and/or trainees; may recommend special advancements and promotions, disciplinary actions. Provides instruction to other assistants in achieving diagnostic quality radiographs, provides instruction in maintenance of all dental service equipment, provides primary support to the chief for the daily delivery of department programs, reporting, staffing and scheduling, coordinates the patients' care plans to reduce redundancies and delay in patient treatment. And demonstrated ALL Knowledge, Skills and Abilities (KSA's) at the GS-7 level are: a. Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. b. Skill in coordinating clinical workflow and assignments. c. Ability to assist in dental program development, outcome management, and strategic planning. d. Skill in acting as liaison between staff dental assistants and the supervisor. e. Ability to provide professional oversight and consultation for staff dental assistants. In addition, the candidate must demonstrate ALL the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*) a. Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants. b. Skill in coordinating clinical workflow and assignments. c. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis. d. Ability to establish and maintain effective and cooperative work relationships.e. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section. f. *Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training. Assignment. The supervisory dental assistant is responsible for the supervision, administrative management, and direction of dental assistants. The incumbent may be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. They have full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Typical duties include: making work assignments, monitoring of staff dental assistant clinical performance, conducting performance appraisals, and other clinical and administrative responsibilities as assigned by the Service Chief to ensure that the mission of the service and the medical center has been satisfied. Preferred Experience: 1. VA leadership experience preferred. 2. Experience working with the Local Union preferred. 3. Supervisory experience preferred. 4. Dental experience preferred. Reference: VA Handbook 5005 Part II Appendix G36, Dental Assistant Qualification Standard, Dated April 19, 2011. For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-8. The actual grade at which an applicant may be selected for this vacancy is GS-8. Physical Requirements: Moderate lifting (15-44lbs), Moderate carrying (15-44lbs), Use of fingers, Both hands required, Walking (4 hrs), Standing (4 hrs), Kneeling, Repeated bending, Specific visual requirement (DVA&NVA binocular 20/20), Ability to distinguish basic colors, Ability to distinguish shades of color, Hearing (Aid permitted). Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.