Easter Seals Jobs

Job Title: Operations Analyst

Job Description

We are seeking a dedicated Operations Analyst to bridge the gap between our customer success and sales team. This role involves working primarily with Salesforce to report on open sales opportunities, generate custom dashboards and reports, assist with task and opportunity tracking, and build resources for the customer success and sales teams. The Operations Analyst will also collaborate with the sales team to request missing information, perform data clean-up, and coordinate with the sales director on reporting capabilities.

Responsibilities

• Report on open sales opportunities in Salesforce.

• Generate custom dashboards and reports.

• Assist with task and opportunity tracking in Salesforce.

• Collaborate with the sales team to request and input missing information in Salesforce.

• Build resources in Salesforce for the customer success and sales teams.

• Coordinate with the sales director to determine important reporting capabilities.

• Perform data clean-up in Salesforce by removing duplicate contacts and cleaning up accounts.

• Track term numbers, onboarding efforts, and quote-to-cash statistics for the sales team.

• Generate reports to send to stakeholders.

Essential Skills

• Salesforce administration certification.

• 6 months to 1 year of relevant experience.

• Operations analytics experience

• Experience with reporting in Salesforce and building dashboards/reports.

• Data collection and reporting skills.

• Ability to work independently.

• Strong communication skills and the ability to collaborate with other teams.

Additional Skills & Qualifications

• Advanced Salesforce certifications such as Salesforce Advanced Administrator, Salesforce Sales Cloud Consultant, or Platform App Builder.

• Experience delivering portfolios to stakeholders.

Work Environment

The Operations Analyst will work in an office setting, Monday through Friday, from 9am to 5pm. The dress code is business casual.

Pay and Benefits

The pay range for this position is $37.00 - $40.85

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Antonio,TX.

Application Deadline

This position will be accepting applications until Jan 24, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.