Easter Seals Jobs

Job Title: Patient Access Coordinator

Job Description

As a Patient Access Coordinator, you will work with 2-3 different EMR systems to manage patient check-ins and check-outs, verify dates of birth and insurance, collect payments, create appointments, and handle patient communications for no-shows or rescheduling. You will also be responsible for sending out dictated letters from doctors to patients via email.

Responsibilities

• Work with 2-3 different EMR systems

• Check in and check out patients

• Verify dates of birth and insurance

• Collect payments (credit card/check)

• Create appointments for patients checking out

• Contact patients for no-shows or rescheduling appointments

• Send out dictated letters from doctors via email to patients

Essential Skills

• Experience with electronic health records

• Appointment scheduling

• Patient care and education

• Insurance verification

• 6 months - 1 year of medical experience (preferably ophthalmology)

• High level of customer service skills

• Experience in an environment with 60+ patients per day

• Bilingual proficiency

• Computer skills

• Knowledge of medical terminology

• Data entry

• Front desk experience

Additional Skills & Qualifications

• 6+ months of front office medical experience

• Excellent customer service skills

• Strong communication skills

• Adaptability

• Professionalism

• Reliability

• Good tenure

• Basic mathematical skills

• Experience working with multiple computer applications (email, EMR, instant messenger)

• Confidence and strong presence

• Multi-tasking abilities

• Eagerness to learn

• High volume of patient care experience

• Easy-going and friendly nature

• Compassionate, especially when dealing with elderly patients

Work Environment

This role requires availability from Monday to Friday, between 6:00 AM and 6:30 PM. Some overtime and travel to other clinics within SATX are expected. On travel days, you will be driven by the team and paid for the travel time. The dress code includes navy blue scrubs, tennis shoes, and a face mask. This is a highly collaborative role, working alongside other patient access coordinators and directly with physicians!

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Antonio,TX.

Application Deadline

This position is anticipated to close on Feb 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.