Job Information
Microsoft Corporation Global Contracts Quality Director in San Antonio, Texas
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The CO+I, Datacenter business is looking to fill the role of Global Contracts Quality Director . The Contracts Quality director has a role in overseeing and advancing quality assurance onsite in construction projects across regions driving alignment, consistency, and excellence in Quality for General Contractors (GC). This leader will provide strategic vision for GC Quality performance, implement global standards, and foster a culture of accountability in quality management.
Responsibilities
Define and implement a comprehensive global strategy for GC quality management, ensuring alignment with the organizational goals and industry best practices
Establish and enforce global quality standards, processes, and KPI's to ensure consistent performance across regions
Monitor regional performance, identify trends, and implement solutions to mitigate risk and enhance outcomes.
Leadership and collaboration
Lead a global team of regional directors to ensure seamless execution of quality initiatives
Build and maintain collaborative partnerships with internal stakeholders (Procurement, Construction Quality, Claims) to align quality expectations with broader project objectives
Interface with General Contractors, fostering trust, accountability, and continuous improvement globally.
Risk Management and continuous improvement
Analyze global performance data to identify systemic risk and opportunities for improvement
Lead the resolution of critical quality issues caused by GC's and developed scalable solutions to prevent reoccurrence
Promote a culture of continuous improvement, leveraging lessons learned across regions to drive excellence
Innovation and Process Optimization
Create and standardize general contractor quality management processes to improve efficiency, compliance, and outcomes
Evaluate and optimize contractor performance frameworks and quality plans to meet evolving business needs
Reporting and Stakeholder Engagement
Provide clear and impactful updates to senior leadership on general contractor quality performance, risks, and mitigation strategies
Assess, identify, and develop stakeholder engagement strategies to enhance contractor quality
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience
OR equivalent experience.
Preferred Qualifications
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 15+ years related experience
OR equivalent experience.
15+ years experience working on data center projects.
10+ years project management experience.
10+ years people management experience.
Technical experience with data center operations, Engineering Procurement Construction (EPC), or mission critical equipment
Knowledge of global construction codes, standards, and practices
Construction Project Management M6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until January 24, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
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