Job Information
USAA Executive, People Analytics in San Antonio, Texas
Why USAA?
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
The Opportunity
We are seeking a strategic and innovative leader to drive our people analytics function. In this role, you will design and implement a comprehensive people analytics strategy that aligns with business objectives, translating complex data into actionable insights for HR and business leaders. You will partner with stakeholders to address key challenges through data-driven solutions, while building and maintaining robust data infrastructure and reporting capabilities. By analyzing employee trends, you will inform critical strategies in workforce planning, talent acquisition, performance management, and compensation. As a thought leader, you will foster a high-performing analytics team, stay ahead of emerging trends in people analytics, and present insights effectively to stakeholders at all levels. Come work in a supportive team environment and help USAA serve those who serve our country!
What you’ll do:
Responsible for strategic, tactical, operational, and financial responsibilities associated with data storage, data preparation, data exploration, information governance, analytics, and information delivery
Leads the strategy by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business’ key stakeholders and partners
Responsible for successful end to end process of information management, analytics and delivery
Provides thought leadership and participate in developing talent across the USAA Data and Analytics Community
Keeps current of industry leading practices and advances in data and analytics
Leads the team(s) in the development of new techniques and best practices that deliver effective reporting/analytics to meet goals and objectives that align to strategy
Responsible for overseeing the implementation of processes and procedures in adherence with Information Governance policy and standards
Responsible for the development of a successful team’s training/education plans, automated systems, technical tools, staffing/organizational requirements, and expense budget
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
What you have:
Minimum Education:
- Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Experience:
10 years data and analytics related experience, driving results in a complex financial services organization.
4 years of people leadership experience in building, managing and/or developing high-performing teams.
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
Experience leading projects using Agile methodologies.
Experience conducting large scale data analysis using internal and external data to support business decision making.
Proven ability to tell a story through data and communicate effectively with senior leadership.
Ability to understand business requirements, KPIs and convert into analytical hypothesis in a structured and logical manner along with solution identification.
Experience with large complex database systems & architecture, structured & unstructured data; with diverse analytics methodologies and approaches; expert ability to connect data/metrics to business metrics/results.
Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.
What sets you apart:
Master's degree in a quantitative field such as Statistics, Data Science, Human Resources, or related field
Experience with HR technology platforms (e.g., Workday, Tableau, Snowflake, and proprietary dashboards)
Experience in building and leading high-performing data science teams
Knowledge of Agile methodologies and data-driven culture
5+ years of experience in people analytics, HR analytics, or a related field
Proven experience developing and implementing people analytics strategies
Strong analytical and problem-solving skills
Ability to collaborate effectively with cross-functional teams
What we offer:
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $195,230 - $351,410
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
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