Job Information
Jarco Readymix LLC Dispatcher, San Antonio in San Antonio, Texas
Dispatcher, San Antonio
JARCO COMPANIES is a family-owned company which includes Jarco ReadyMix and JarcoAggregates, your source for ready mix, topsoil, gravel, and sand in the greater San Antonioarea. We are proud to offer 100% Employer Paid health, dental and vision for our employees!
Summary: This role on the Jarco Aggregates team is responsible for entering customer orders into thedelivery system in a detailed, prompt and professional manner. Dispatcher will be a goodproblem solver, foster lasting business relations with customers and will have a strong desire todeliver high levels of customer service. Work will be performed per the supervisors instruction,free from direct supervision, except for more complicated jobs.
Essential Duties and Responsibilities: Plan daily load activity and assign work for Drivers/Independent Contractors Coordinate with Sales team ensuring customer loading and delivery demands are met Address problems and requests via phone and electronic messaging Monitor the route and status of trucks to coordinate and prioritize their schedule Be a continual source of real time info about orders, traffic, obstacles and customerrequirements Data entry - maintain dispatch records, load activity and other information Interact with Drivers in a positive and professional manner as an advocate and coach Monitor Drivers available hours of service and adjust dispatch instructions accordingly Promote safety, compliance and productivity as a coach, counselor, mentor Be a team player aiding field operations and other departments as needed Regular and predictable attendance at assigned times is required. Properly follow all company policies and procedures for a safe working environment Performs any other tasks and duties as requested, directed, or assigned to support and improve the overall team operations.
Job Knowledge, Skills and Abilities: Experience in Dispatch Material Hauling, or similar experience within the industry Bi-Lingual English/Spanish Required Must be proficient in Microsoft office products and Dispatch Software Knowledge of State and Federal DOT Regulations for Drivers Strong verbal and written communication and interpersonal skills, solid customer servicebackground, phone and E-mail Strong organizational and analytical skills must be methodical, accurate, and the ability to manage multiple priorities. Effective analytical and decision-making skills Able to work well in a fast-paced environment with strong time management skills. The role will require multi-tasking and the ability to effectively resolve conflicts.
Supervisory Responsibilities: None
Education and Experience: High school diploma or GED Required 4 - 5 years of Material Hauler / Dispatch Experience 2 - 3 years of experience in a Dispatch Supervisor role Customer Service: 2 years - Required Computer literacy: 6 years - Required. Driver's License - Required
Physical Requirements: Required to lift up to 35 lbs. Must be able to work up to 10-12 hours per day M-F, some Saturdays. Regularly required to sit, stand, bend, reach, and move about the facility. May be subject to sitting for long periods of time to perform job scope.
Work Environment: Location of position: Corporate Headquarters Background checks and drug tests required. Maintaining a valid drivers license with appropriate endorsements and a cleandriving record is required. Work will generally be performed in an office environment. May be exposed to shop elements such as noise, dust, odors, fumes, and oils. May be required to work hours other than the regular schedule.
These statements are intended to describe the general nature and level of work tobe performed and are not intended to be an all-inclusive list of responsibilitiesand duties.
