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IHG Accounts Receivable in San Antonio, Texas

Perform a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices, and/or timely receipt of monies owed to the hotel. Duties performed are at entry-level in a training capacity, with supervision from higher-level accountants.

At InterContinental Hotels & Resorts ® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

  • Be charming by being approachable, having confidence and showing respect.

  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.

  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

  • Process payment of invoices and strict adherence to all accounting policies and procedures.

  • Prepare all billings for mailing

  • Work directly with the catering and banquet teams to ensure accurate billing of clients

  • Maintain organized files for open and paid invoices

  • Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client

  • Prepare over 60-day report with detailed descriptions of account balances

  • Post all checks received – i.e. direct bill payments, advanced deposits, misc. checks

  • Prepare advanced deposit log as well as research any outstanding items

  • Assist guests with questions concerning charges on their credit card statements

  • Prepare and maintain monthly aging reports

  • Monthly gift certificate reconciliation

  • Ensure accurate distribution of gift certificates to hotel personnel

  • Create and maintain client accounts in PMS

  • Post credit card payments from clients when appropriate

  • Participate in credit meeting

  • Research and respond to all credit card chargeback’s

  • Maintain all appropriate tax exempt backup

  • Maintain all direct bill applications

  • May assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

High school diploma or equivalent and 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Ability to speak fluent English required.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 25 pounds

  • Standing up and moving about the front office or other designated areas

  • Communicating with other people

  • Handling objects, supplies, boxes of merchandise, etc.

  • Bending, stooping, kneeling, crouching, reaching

Other:

  • Reading abilities are utilized often when reading invoices and work materials.

  • Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.

  • Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.

  • Strong customer service skills are required.

  • May be required to work nights, weekends, and/or holidays.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  • If you require reasonable accommodation during the application process, please click here .

  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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