Job Information
Stryker IT Senior Business Analyst, Customer Solutions in San Antonio de Belen, Costa Rica
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Who we Want:
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices
Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
Goal-oriented: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
What you will do :
The Sr. Business Analyst is responsible for understanding business needs and processes and to act as a partnered liaison between the business and the technical team. He/She will be responsible for providing knowledge and expertise to IT, the business teams and process owners in identifying opportunities for technology and supporting prioritization. He/She is responsible for building strong collaborative relationships with the specific teams with a specific focus on the teams. He/She is responsible for understanding business processes, eliciting and documenting requirements, and coordinating communication among various business groups and IT technical teams.
Qualifications & experience:
Build and maintain strong relationship with the Divisional teams and functional teams.
Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements
Define tangible use cases that align desired technology output to commercial objectives
Recommend business process and system changes to improve efficiency and business outcomes.
Ensure clear communication between business stakeholders and IT technical teams.
Improve the business analysis function through best practices, process management, mentoring, and education.
Minimum 4 years of professional experience required
Ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control is required
Experience with process mapping is required.
Experience documenting complex processes and presenting them in a clear and understandable format is required.
Demonstrated ability to understand, evaluate and recommend changes to business processes is required
Experience working with high level business stakeholders is required.
Experience working in a regulated environment is preferred.
Knowledge of Agile Development methodologies is preferred.
Education & special trainings:
Bachelor’s degree required
Bachelor’s in Business Administration or Computer Information Systems preferred
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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