Job Information
University of Utah Student Clerk in Salt Lake City, Utah
Details
Open Date 08/19/2024
Requisition Number PRN15152N
Job Title UU Student - Admin/Clerical
Working Title Student Clerk
Job Grade SJ
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19
Full Time or Part Time? Part Time
Shift Day
Work Schedule Summary
15-19 hours weekly; flexible schedule within M-F 8-5 business hours) Variable hours may be required to accommodate workload and seating capacity.
Is this a work study job? No
VP Area Academic Affairs
Department 00295 - Office of Admissions
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $13.00
Close Date
Job Summary
The Office of Admissions is seeking a student clerk to work in one of our areas:
International Admissions
Graduate Admissions
Document Imaging
The Office of Admissions is seeking a Student Clerk to assist with incoming calls, emails, and general questions pertaining to admissions.
This employee will help maintain student records by running updates in student information systems, processing documentation, uploading test scores, and updating information in computerized student information systems.
Employees in Undergraduate, Graduate, and International Admissions will be tasked with advising students on how to navigate through the admissions process, help students understand the application and required documentation and meet the appropriate deadlines.
Employees in Document Imaging will scan paper documents and match scanned and electronic documents with student data.
Responsibilities
Performs detailed data entry tasks, including entering contact information of prospective students, processing transcripts submitted from high schools and universities, and adding standardized test scores to current student records.
Maintains a working knowledge of admissions policy for their specific job area.
Receives, sorts and distributes incoming mail.
Provide customer service support at our office windows and via phone calls as it relates to international undergraduate admissions.
Provide customer service support at our office windows and via phone calls as it relates to graduate admissions.
Run daily and weekly updates in student information systems.
Greets visitors at the front desk, and provides general information regarding Admissions or other areas related to academic services.
Responds to emails regarding application materials
Performs general office duties as needed
May be required to cross-train in other areas of Admissions to assist as needed
Assisting students and parents at the walk-up window
Other clerical and office duties as assigned
Incumbents in this position work under close supervision, perform repetitive tasks and may be required to perform under strict deadlines.
Minimum Qualifications
Must be a current University of Utah student
Proficiency with Microsoft Office Suite and ability to learn new software systems
Excellent customer service skills
Strong speaking/phone skills
Strong problem-solving skills
Ability to relay complex information to students, parents, and other campus partners
Strong professional writing ability
Ability to adapt to updated policies and processes
High attention to detail and ability to proofread and verify data
Preferences
Experience and/or interest in working with students and/or Admissions
Commitment of 15-19 hours per week
Ability to work at least three hours at a time
Foreign language desired but not necessary
One year of general office experience or equivalency preferred
One-year data entry experience or equivalency preferred
Experience or interest working in education or public administration preferred
Professional appearance and demeanor
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
