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GE Healthcare Service Engineering Technician (Group Leader) in Salt Lake City, Utah

Job Description Summary

Responsible for directing the day-to-day work in the assigned area. Individual may provide input or recommendations to supervisory personnel on hiring, performance assessment and discipline. Responsible for execution of the daily, weekly, and monthly forecasted Test Center priorities required to meet output quotas and group performance goals.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

  • Responsible for ensuring team is on schedule. Adjusts people and resources as necessary to meet business objectives. Reads work procedures, work instructions, drawings (where applicable), and provides instruction to others when required.

  • Audit that required tools are available and in good working order, within calibration date, and escalate if additional action is required.

  • Monitor the daily production flow and adjust workloads and resources appropriately.

  • Identify, report, escalate, investigate, and resolve defects.

  • Assist in implementation of process improvements to increase quality and productivity levels.

  • Monitor team compliance to quality assurance and environmental health and safety procedures and policies as required and correct as needed.

  • Interfaces with other departments in the execution of duties to ensure the orderly flow of material and information.

  • Ensure team is using current documents released in MyWorkshop used during the production process.

  • Qualified and effective competency trainer of the entire work area. Check and review final product paperwork or DHR entries as needed.

  • Perform other duties as assigned and may be asked to be included in quality activities, training sessions, and employee activity teams.

  • Participate in quality control inspections when required.

  • Fill in for the supervisor when they are out of office.

  • Monitor 5S in the area and drive continuous improvement initiatives.

  • Serve as the subject matter expert for the area for technical support.

  • Order tools and supplies as needed to support area needs.

  • Handle initial personnel issues and escalate if needed.

  • Serve as a backup to fill unexpected absences.

  • Update visual management boards daily.

  • Follow group lead standard work.

  • Perform basic trouble shooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution.

  • Utilize basic technical communications throughout the test process for production/Refurb assemblies/systems.

Qualifications/Requirements:

  • High School Diploma or local equivalent/GED.

  • Minimum of 5 years of manufacturing experience.

  • Ability to communicate, receive and understand instructions regarding duties to be performed.

  • Ability to provide instructions regarding policies and procedures Must be able to lift (floor to waist, waist to crown level, and horizontally).

  • Lift and carry up to 35lbs. without assistance. Anything over 35 lbs. with assistance.

  • Must be able to perform frequent simple grasping, firm grasping, fine manipulation, neck rotation, and neck flexion throughout the workday.

  • Must be able to twist, push/pull, reach at, above and below shoulder height frequently throughout the workday.

  • Must be able to frequently stoop and bend; occasionally squat and kneel, throughout the workday.

  • Must be able to stand/sit continuously throughout the day.

  • Must be able to ascend/descend/balance occasionally on portable step stool.

  • GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. For this role sponsorship is not provided. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Desired Characteristics:

  • Associates degree or local equivalent. (Electronics or Engineering field preferred)

  • Prior management experience.

  • Electrical experience

  • Prior experience working in a medical device manufacturing environment.

  • Previous experience in GMP work environment.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines.

  • Identify and report any quality or compliance concerns and take immediate corrective action as required.

  • Training: Aware of and comply with GEHC training requirements.

  • Knowledge and understanding of production process, work instructions, documentation configuration control, non-conforming & rework documentation requirements and operates within them to ensure that a device conforms to its specification.

  • Aware of and comply with Stop Order, Concessions, ESD, Calibration, Preventative Maintenance, Material Identification & Segregation, and Good Documentation Practices, as associated with this job type/position.

Essential Responsibilities:

  • Responsible for ensuring team is on schedule. Adjusts people and resources as necessary to meet business objectives. Reads work procedures, work instructions, drawings (where applicable), and provides instruction to others when required.

  • Audit that required tools are available and in good working order, within calibration date, and escalate if additional action is required.

  • Monitor the daily production flow and adjust workloads and resources appropriately.

  • Identify, report, escalate, investigate, and resolve defects.

  • Assist in implementation of process improvements to increase quality and productivity levels.

  • Monitor team compliance to quality assurance and environmental health and safety procedures and policies as required and correct as needed.

  • Interfaces with other departments in the execution of duties to ensure the orderly flow of material and information.

  • Ensure team is using current documents released in MyWorkshop used during the production process.

  • Qualified and effective competency trainer of the entire work area. Check and review final product paperwork or DHR entries as needed.

  • Perform other duties as assigned and may be asked to be included in quality activities, training sessions, and employee activity teams.

  • Participate in quality control inspections when required.

  • Fill in for the supervisor when they are out of office.

  • Monitor 5S in the area and drive continuous improvement initiatives.

  • Serve as the subject matter expert for the area for technical support.

  • Order tools and supplies as needed to support area needs.

  • Handle initial personnel issues and escalate if needed.

  • Serve as a backup to fill unexpected absences.

  • Update visual management boards daily.

  • Follow group lead standard work.

  • Perform basic trouble shooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution.

  • Utilize basic technical communications throughout the test process for production/Refurb assemblies/systems.

Required Qualifications:

  • High School Diploma or local equivalent/GED.

  • Minimum of 5 years of manufacturing experience.

  • Ability to communicate, receive and understand instructions regarding duties to be performed.

  • Ability to provide instructions regarding policies and procedures Must be able to lift (floor to waist, waist to crown level, and horizontally).

  • Lift and carry up to 35lbs. without assistance. Anything over 35 lbs. with assistance.

  • Must be able to perform frequent simple grasping, firm grasping, fine manipulation, neck rotation, and neck flexion throughout the workday.

  • Must be able to twist, push/pull, reach at, above and below shoulder height frequently throughout the workday.

  • Must be able to frequently stoop and bend; occasionally squat and kneel, throughout the workday.

  • Must be able to stand/sit continuously throughout the day.

  • Must be able to ascend/descend/balance occasionally on portable step stool.

Desired Characteristics:

  • Associates degree or local equivalent. (Electronics or Engineering field preferred)

  • Prior management experience.

  • Electrical experience

  • Prior experience working in a medical device manufacturing environment.

  • Previous experience in GMP work environment.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines.

  • Identify and report any quality or compliance concerns and take immediate corrective action as required.

  • Training: Aware of and comply with GEHC training requirements.

  • Knowledge and understanding of production process, work instructions, documentation configuration control, non-conforming & rework documentation requirements and operates within them to ensure that a device conforms to its specification.

  • Aware of and comply with Stop Order, Concessions, ESD, Calibration, Preventative Maintenance, Material Identification & Segregation, and Good Documentation Practices, as associated with this job type/position.

We expect all employees to live and breathe our behaviors, to act with humility and build trust, lead with transparency, deliver with focus, and drive ownership - always unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

#LI-SAM1

#LI-Onsite

#LI-SLC

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

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