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University of Utah PS Coordinator, Patient Svs in SALT LAKE CITY, Utah

Job SummaryThis position assists the Ambulatory Operations Director and is responsible for planning, organizing, directing, and controlling all aspects of patient services, human resources, and financial management for the assigned unit of operations. The incumbent provides direct patient services in accordance with the individual's education and licensure. Implements and supports patient safety initiatives focused on the identification, reporting, investigation, and prevention of events for an organization that provides healthcare patient services. Coordinates patient safety improvement programs that reduce the risk of injury and promote reporting of incidences. Collects, interprets, and reports data regarding safety-related events and identifies opportunities to improve patient safety. Develops and delivers education programs aimed to encourage behaviors that prevent and minimize errors and unintended harm to patients in the delivery of care. Works collaboratively with Department leadership, Primary Childrens Hospital (PCH), and physician faculty members. Serves as key member of and is accountable to steering committees and governance structures within the Department and PCH regarding patient experience and safety. This position serves as a catalyst within the Department in moving the organization forward to support the financial, quality, and patient centered goals.The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Primary Childrens Outpatient Specialty Center, Primary Childrens Riverton, Primary Childrens Layton, Primary Childrens Lehi (Miller Campus), and various satellite clinics. The pediatric ambulatory clinics at Primary Childrens Outpatient Specialty Center operate in site-of-service 11 and site-of-service 22 space that is used in conjunction with PCH and other University and community pediatric providers. May assist with patient experience/safety across pediatric surgery departments.

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