Job Information
Extra Space Storage Map Operations Coordinator in Salt Lake City, Utah
At Extra Space Storage, what matters to you, matters to us! Join a company that cares about you.
It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work.
The Map Operations Coordinator works as part of a team to help improve the customer experience when remotely renting an Extra Space storage unit through creating and maintaining digital maps of our properties. These maps are currently used to help customers find their units on property and will soon extend to assisting in online rentals. This individual will also aid in updating the layouts of our facilities.
Primary Responsibilities
Ingest map feedback from stores and clarify requests to ensure edits are made properly
Manage incoming workload to ensure the highest priority maps are edited first and management has visibility into progress and team bandwidth
Confirm with District Manager and Store Manager new building layouts and unit sizes and attributes
Serve as a go-between with our map partner and our stores
Work with various depts. within Extra Space to coordinate the creation of new maps in-advance of new storage facilities opening to the public to ensure maps are available from day one
Present to team supervisor on the progress of map edits and creation
Job Specifications
Revise existing Adobe Illustrator documents
Analyze, create and transform data in Excel
Collaborate remotely with internal resources spread throughout the country
Adhere to precise visual brand design guidelines
Revise and deploy updated storage facility map layouts several times daily
Education and Experience
Experience with Adobe Illustrator or Photoshop
Familiarity with building, interpreting and editing spreadsheets
Background in graphic design, web design, or illustration desired but not required
Experience in a customer-service oriented role desired
Strong communication skills
Bachelor’s degree or equivalent work experience preferred
Working Conditions/Physical Demands
Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
We pride ourselves on hiring top talent and provide the following benefits and more:
Well defined career paths
Great work/life balance and hybrid work schedule
Medical, dental, and vision benefits
Health Savings Account (HSA) or Flexible Spending (FSA)
Company paid Life, AD&D, and Short- & Long-Term Disability
401K with company match after 90 days of service
Holiday pay and paid time off
Extensive wellness program and various employee discount programs
Personal health advocate
On-site fitness center
Free soda, coffee, and snacks all day every day and much, much more!
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
