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WESTERN GOVERNORS UNIVERSITY Manager, Learning Experience in SALT LAKE CITY, Utah

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. Job Profile Summary: The Manager of Learning Resource Tools Operations plays a key leadership role, ensuring seamless integration of educational technologies, optimizing tool functionality, and providing strategic direction to enhance the learning experience. Driving the adoption and implementation of innovative instructional technology across the university. This leader models exemplary instructional technology integration and best practices, supporting seamless Learning Tools Interoperability (LTI) and vendor integrations across various colleges and departments. The role focuses on improving learning design, providing program development training, and enhancing student learning outcomes.

This role requires close collaboration with IT, instructional design, and external vendors to ensure that learning tools meet institutional needs, align with academic goals, and follow best practices in higher education technology integration.

Essential Functions and Responsibilities: * Effectively lead and manage a Learning Resource Tool Specialists team, providing mentorship, performance feedback, and support to ensure team effectiveness. * Oversee the integration of learning resource vendors into university technology systems, resolving technical issues and ensuring seamless implementation that aligns with academic objectives. * Work closely with IT, instructional design, and product development teams to ensure proper alignment between learning tools and university goals while collaborating with external vendors for smooth integration. * Develop and manage project plans for tool implementation, setting clear goals, meeting deadlines, and communicating progress with stakeholders. * Continuously assess and improve integration processes to enhance efficiency and effectiveness across multiple projects. * Identify and mitigate risks associated with vendor integrations to ensure a smooth, uninterrupted learning experience. * Ensure all integrations meet university standards for security, performance, and instructional quality, maintaining high levels of quality assurance. * Perform additional duties as necessary to support the team and the university's broader objectives. Knowledge, Skill and Abilities: * Experience working with vendors or software platforms, particularly in implementing and managing learning resource tools in an educational environment. * Expertise in online learning environments, with a focus on tool configuration, troubleshooting, and optimization to support learning outcomes. * Strong leadership and collaboration skills, with the ability to manage vendor relationships and foster a productive, supportive team environment. * Understanding of mobile and social learning platforms, with the ability to guide the team in integrating these tools effectively. *... For full info follow application link.

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

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