Easter Seals Jobs

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. Summary The Knowledge Specialist provides a pivotal role in capturing, organizing, and disseminating knowledge related to various aspects of program solutions. This position requires technical expertise in solutions, a commitment to user support and training, proficiency in data management and reporting, a focus on quality assurance and compliance, and strong collaboration and communication skills.

Job Duties * Captures, organizes, and maintains knowledge related to program solutions, technical expertise, user support, training materials, data management, reporting processes, SharePoint site administration, quality assurance protocols, and compliance requirements. * Develops and updates documentation, manuals, guides, and training materials to support users and stakeholders in utilizing program solutions effectively. * Provides technical expertise and support to users, troubleshoots issues, and delivers training sessions as needed. * Manages and maintains data repositories, ensuring data integrity, security, and accessibility. * Conducts quality assurance checks on program solutions, documentation, and processes to ensure compliance with university standards and regulatory requirements. * Fosters a culture of collaboration and communication within the Program Solutions Administration team and across relevant stakeholders. * Performs other job-related duties as assigned. KSAs * Proficiency in program solutions, technical systems, and tools relevant to higher education administration. * Strong understanding of user support principles, training methodologies, and instructional design concepts. * Experience in data management, reporting, and analysis using relevant software and platforms. * Attention to detail and a commitment to maintaining quality standards and compliance requirements. * Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to diverse audiences. * Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams and stakeholders. * Problem-solving abilities and a proactive approach to identifying and addressing challenges. * Demonstrated experience in developing and refining educational programs, courses, and curricula within the higher education sector. * Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance. * Proven ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly within a Competency-based Education model. * Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings. * Ability to... For full info follow application link.

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.