Easter Seals Jobs

Health Pro Consultant

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

THE ROLE In this role, you'll leverage your expertise to deliver exceptional customer interactions and provide consultative advice to enhance healthcare outcomes. Your contribution will be crucial in improving employee well-being, customer satisfaction, and reducing healthcare costs. This opportunity allows you to make a meaningful impact on people's lives and contribute to overall healthcare efficiency.

RESPONSIBILITIES * Completing comprehensive health care training covering basic health care terminology and advanced medical procedure cost analysis. Training includes understanding medical, dental, vision, and voluntary benefits to effectively consult members on complex healthcare matters. * Serving as a patient advocate daily, representing patients from all perspectives within the healthcare industry. * Conducting provider research, offering high-quality care recommendations, performing cost comparisons, and analyzing medical bill processing. * Handling incoming calls via a call center application while simultaneously conducting research and communicating directly with customers. * Utilizing trained methodologies, internal tools, and external communication to resolve customer requests. * Utilizing outstanding communication skills to understand and address complex client needs. * Employing problem-solving abilities to enhance the entire healthcare journey for employees. * Sharing insights with clients to assist them in advancing their benefits strategy beyond initial training. * Having ability to receive and immediately apply constructive feedback to improve service delivery * Demonstrating a passion for helping others and develop relationships based on empathy and trust.

REQUIREMENTS * Have 3 years of professional experience in benefits OR health industry positions OR Associates with 2 years of experience OR Bachelors. * Display Proficiency in MS Office Suite. * Able to work effectively in a team environment . * Have exceptional verbal and written communication skills. Ability to articulate and convey complex concepts both verbally and in writing. * Possess ability to learn continually in a changing environment. * Able to manage difficult tasks and multiple projects... For full info follow application link.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or loca l law. Alight Solutions is committed to a diverse workforce and is an