Job Information
University of Utah Events & Student Experience Coordinator, EMBA in Salt Lake City, Utah
Details
Open Date 02/21/2025
Requisition Number PRN41259B
Job Title Graduate Student Coord I
Working Title Events & Student Experience Coordinator, EMBA
Job Grade D
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday through Friday, with alternating Saturdays required to support student class days. A comp day is provided for each Saturday worked. Occasional evening availability is necessary for recruiting or student events.
This position is classified as “essential,” requiring the employee to work on campus, in person.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 48,000 to 55,000
Close Date 04/01/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
The Executive MBA ( EMBA ) program at the University of Utah is seeking a dynamic, motivated, and service-oriented Events & Student Experience Coordinator to join our team. In this role, you will work within a professional, customer-centric, and results-driven environment to deliver exceptional student services that enhance the EMBA student experience. You will play a key role in creating and supporting a positive academic journey for students, alumni, faculty, and staff through engaging events, strong communication, and effective collaboration.
The ideal candidate will have a passion for event planning, hospitality, and delivering top-tier customer service. You will be proactive, detail-oriented, and thrive in a fast-paced environment, always keeping the student experience at the forefront. This position involves regular interaction with prospective and current students, alumni, faculty, vendors, and university staff, requiring excellent coordination, teamwork, and project management skills.
Responsibilities
Event Planning and Execution:
Organize and oversee student-focused events that promote networking, peer interaction, and community building within the EMBA program.
Coordinate aspects of class days, including logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of necessary resources.
Plan and execute a range of student events, such as social hours, orientations, graduation ceremonies, guest speakers, and alumni gatherings.
Continuously evaluate events and programs to identify areas for improvement, ensuring an enhanced and seamless student experience.
Faculty Support:
Schedule pre-course meetings with faculty to assess support requirements and preferences.
Oversee procurement and delivery of course materials, including books, cases, and syllabi, ensuring timely availability.
Manage faculty needs within the Canvas platform, including setting up quizzes, distributing electronic files, and providing ongoing course management support.
Provide continual assistance to faculty to ensure smooth operations and high-quality course delivery.
Student Support:
Actively engage with EMBA students to cultivate a supportive and positive learning environment that fosters academic success.
Manage communication channels (email, phone, in-person) to keep students informed of program updates, deadlines, and other important information.
Serve as a point of contact for student inquiries, offering timely and accurate assistance with program components, policies, and procedures.
Work collaboratively to promptly address student concerns, ensuring their needs are met.
Maintain accurate and confidential student records, soliciting feedback for program improvement and implementing necessary enhancements.
Budget Management:
Track and manage event-related budgets, ensuring fiscal responsibility and effective reconciliation of event expenses and payments.
Recruiting, Admissions, and Enrollment:
Assist with recruiting and admissions activities, engaging prospective students through various communication channels, including phone, email, and in-person discussions.
Support student onboarding and orientation processes, providing new students with key program information, academic policies, and platform training.
Verify enrollment documentation, ensuring compliance with university regulations and assisting with overall student enrollment.
Additional Responsibilities:
Other duties as assigned to support the EMBA program and the overall student experience.
Physical Requirements and Work Environment:
Work Environment:
- Nearly Continuously: Office environment.
Physical Requirements:
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (typing), walking.
Occasionally: Bending, reaching overhead, lifting up to 25 pounds.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Strong customer service, interpersonal, and relationship-building skills.
Ability to problem-solve and perform well in a fast-paced, high-pressure environment.
Demonstrated ability to manage multiple tasks effectively and independently.
Excellent oral, written, and telephone communication skills.
Collaborative, coachable mindset, with an openness to new ideas and continuous improvement.
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).
Flexibility to work alternating weekends and occasional evening events.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
