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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Director of Client Technology and Data Enablement, you will be responsible for establishing and driving the centralized data strategy to streamline the client experience by managing a team working through escalations, priorities, work management and outcomes for client data. This includes implementing new clients into R1 solutions. To thrive in this role, it is expected you will be a continuous learner who stays at the forefront of emerging technologies and data management best practices, and actively shares this expertise with leadership and within the organization's communities of practice.

Here's what you will experience working as Director of Client Technology and Data Enablement:

• Establish and drive centralized data acquisition strategy and collaborate in key cross functional team settings to help develop requirements for products the organization will use for our go forward data strategy.

• Establish KPIs to hold team accountable for high productivity and client satisfaction. KPIs to include accountable high-quality work of team and management of team workload.

• Utilizing best practices, partner with executives to define organizational goals and strategic plans. Including providing expert business knowledge with comprehensive understanding of data operations.

• Operationalize and maximize the impact of product innovations by driving adoption of new tools in the department and partnering with product to drive future technology requirements.

• Lead initiatives to improve employee engagement through staff and team development and change management based on feedback from engagement surveys. Must be comfortable leveraging management layer and subordinates to drive change.

• Act as a role model and coach team members in R1’s core values. Establish a culture of teamwork that balances individual initiatives with collective accomplishments; develop a team environment in which members participate, cooperate with and support each other. Hold team members accountable to performance expectation.

Required Skills:

• Ideally 8 years’ data, people management, and/or technology experience.

• Proven ability to formulate a strategic vision, define and implement action plans to achieve strategic goals.

• Strong business and process knowledge, technology implementation, change management and large-scale program management.

• Self-motivated, goal-oriented and persistent; very organized and comfortable producing and managing the details.

• Experience working with globally distributed teams is preferred.

For this US-based position, the base pay range is $117,000.00 - $206,407.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.”