Easter Seals Jobs

Position: Brokerage Complaint Specialist

Location: Salt Lake City, UT

Industry: Financial Services

Contract Terms : Long term contract (18-24 months)

One of our Fortune 50 Financial Service Clients has a new opportunity as a Customer Service Specialist supporting the Enterprise complaints group team. If you are looking for a highly visible project with exposure to multiple lines of business and stakeholders across the enterprise, we encourage you to apply!

What's in it for you?

· Hybrid schedule

· Great growth opportunity for early in career applicants

· Long term engagement

· 401k eligibility

· Comprehensive benefits

· Free upskill training

In this role, you will:

• Work on assigned cases and conduct research

• Write letters or memos to resolve the complaints

• Operate in a metrics-based environment

• Handle FINRA complaints from brokers or sales assistants

• They are not interacting with the customers as the focus is more on the operational and investigative aspects of handling the complaints.

Top Skills Required:

• Series 7 License: Must be active or within a 2-year renewal window (Verify at FINRA BrokerCheck)

• Experience: Minimum 2 years in brokerage/operations environment

• Skills: Brokerage operations, customer service, Microsoft Products

• Communication: Strong verbal and written skills

• Background: Operations/compliance preferred over sales

Frequently Asked Questions:

• Benefits? Yes, provided by Experis

• Remote Workers? Hybrid

• Visa Sponsorship? No, green card/USC only.

• Corp-to-Corp? Not eligible

How to Apply:

For immediate attention please apply online

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.