Job Information
Salt Lake City Corporation City Payments Processor in Salt Lake City, Utah
Position Title:
City Payments Processor
Job Description:
Under the general direction of the City’s Cashier Systems Administrator, performs payment receipt and cash accounting functions for the Treasurer’s Office.
This is responsible accounting clerk and cashier work requiring considerable public contact and the ability to independently perform assignments utilizing sound judgment and minimal supervision.
About the Team:
The Justice Courts team with Salt Lake City Corporation is a supportive, collaborative, exciting place to work. There are ample opportunities for professional growth and unique experiences for the right proactive and ambitious candidate.
TYPICAL DUTIES:
Receives and processes payments, made by mail, internet or in person for the use of City services (water, impound, parks, business licenses, construction permits, parking fines, moving violations, etc.). Follows established procedures to process checks, credit cards and cash transactions. Checks for correct information for each transaction, i.e., endorsements on check, signatures on credit cards slips. Makes change, issues receipts and posts information to accounts. Operates computerized cash register and inputs codes for all transactions. Receives and distributes payments to the various operating funds. Ensures that proper user and subdivision accounts are credited.
Determines if payments can be processed, reviews timeliness of payments and determines if payments are acceptable. Refers rejected payments to the appropriate Department or Division for further processing. Includes exceptions in daily payment processes.
Receives and distributes mail for the Treasurer’s Office. Returns mail to sender when it is sent to the City in error. Research returned Treasurer’s Office mail and re-sends as appropriate.
Establishes priorities for assigned tasks and determines which receipts must be processed and deposited to banks first so as to assure maximum benefits to the City and to minimize legal or additional financial burden to customers. Completes daily reports to indicate amounts of money received and credited to sub divisional accounts. Reconciles cash reports against actual funds and prepares daily deposits.
Accepts delinquent payment plans if still active. Establishes documentation of actions taken. Gives a copy of active payment plans to customers, reviews payment dates and explains consequences of delinquent payments. Performs computer inquiries into the water system and ensures that as payments are received, water services are restored in a timely manner.
Responsible for large, daily individual cashier working fund. Balances cash, checks, credit card receipts, and electronic fund transfers from all city departments. Reconciles all discrepancies on a daily basis.
Answers telephones and provides information to the public or other agencies regarding the
Division or Department’s operations, services, policy and procedures. Assists, when appropriate, by referring callers to other resources.
Coordinates ordering of office supplies for the Treasurer’s Office.
Processes payables for the Treasurer’s Office.
Validates parking meter deposit report with the bank deposit.
Provides orientation, training, and assistance to Cashier System Administrator or to other office personnel who will provide back up or assistance to the cashier area.
Other duties as assigned.
MINIMUM QUALIFICATIONS:
High school graduation or equivalent plus three years paid work experience performing clerical and customer service functions including considerable direct, public contact, one year of which must have been as a teller, cashier or a related position requiring the processing of cash transactions and the use of associated office equipment, i.e. 10-key, computerized cash registers, personal computer.
Working knowledge of basic accounting or bookkeeping practices and procedures and the ability to perform accurate mathematical calculations.
Ability to problem solve and make independent decisions that follow general office/accounting procedures. Ability to concentrate on tasks, accurately record and complete financial transactions and accomplish duties in a timely manner.
Ability to communicate effectively with the public often under adverse circumstances, i.e. the payment of traffic/parking violations, service fees, stoppage of water services etc.
WORKING CONDITIONS:
Generally comfortable working conditions. Required to remain in a stationary position for extended periods of time. Moving about is limited due to coverage requirements and the confined space of cashiering area.
Frequent exposure to stressful situations and angry, often hostile clientele.
Candidates are subject to a police records check prior to hire.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
POSITION TYPE
Full-Time
POSITION SALARY RANGE
$19.36 - $29.10
DEPARTMENT
Justice Courts
Full Time/Part Time:
Full time
Scheduled Hours:
40
Need help applying? Please call our Recruitment team at 801-535-6699 or email careers@slc.gov .
BENEFITSFull-Time roles with Salt Lake City Corp are eligible for a generous, robust benefits package including:
Health Insurance (95% of premium paid by city)
HSA or Flex Account (HSA – City contributes $1,000 - $2,000 annually into account, no match required)
Dental, Vision and Life Insurance
City-paid retirement contributions toward a pension plan and/or 401(k)
A robust Employee Assistance Plan (EAP)
Up to $4,000 tuition reimbursement annually
Discounted supplemental benefits like pet insurance and legal services
Wellness clinic for employees and their families
Paid Time Off
12 vacation days to start
12 paid holidays & 1 personal holiday
Up to 80 hours of personal leave annually
6 weeks of paid parental leave to all new parents
Additional time off credit possible for rehires or new hires coming from another public jurisdiction
VETERAN EMPLOYER:
Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.
ABOUT SALT LAKE CITY CORP
Our Salt Lake City family serves a population of over 200,000. As an Equal Opportunity Employer, the City is committed to providing resources, access, and opportunity to all and continue to recruit and retain talented people from all backgrounds. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.
We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating a workplace where there is equal opportunity for all.
The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.
