Easter Seals Jobs

Job Description

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.

Job Summary :

The Director of Directory Services and Identity Governance & Administration (IGA) is responsible for leading the design, implementation, and management of directory services and IGA solutions within the organization. This role demands deep technical expertise, the ability to lead a team of talented individuals, and the skill to influence peers and leadership. The director must develop and manage a program that ensures secure, efficient, and compliant identity management, tailored to the unique security and regulatory requirements of the financial sector. Additionally, the role involves overseeing cloud-based identity and access solutions, including the creation of secure landing zones to support hybrid and multi-cloud environments. The ideal candidate must understand the intricate relationship between technology and business, ensuring that the solutions developed are both innovative and aligned with organizational goals.

Responsibilities:

• Strategic Leadership: Develop and execute a strategic roadmap for directory services and IGA to align with business goals, regulatory requirements, and cloud adoption strategies. Evaluate business and partner team’s requirements and integrate emerging cloud-based IAM technologies, focusing on scalability, resilience, and operational efficiency.

• Directory Services: Oversee the administration, optimization, securing, and scaling of directory services such as Active Directory, Azure AD, and LDAP in hybrid environments. Harden Active Directory implementations and integrate Azure AD to enhance security and functionality. In partnership with leaders within the organization, drive adoption of modern authentication mechanisms, including passwordless authentication, single sign-on (SSO), and multi-factor authentication (MFA).

• Identity Governance & Administration (IGA): Manage IGA platforms to automate provisioning, deprovisioning, and role-based access control (RBAC) across cloud and on-premises environments. Implement and enforce identity governance policies, ensuring least privilege access and regulatory compliance (e.g., SOX).

• Cloud Support and Landing Zones: Design and implement secure landing zones to support the institution’s multi-cloud strategy, ensuring compliance with security and governance policies. Collaborate with Cloud Operations, Infrastructure, and Security teams to integrate directory and IGA services with cloud platforms (e.g., AWS, Azure, GCP).

• Operational Management: Establish and maintain service-level agreements (SLAs) for directory and identity services to ensure availability and performance in both on-premises and cloud environments. Lead incident management and resolution for directory, IGA, and cloud identity-related issues. Enforce robust change management processes for production environments, including cloud deployments.

• Team Leadership: Build and mentor a high-performing team of engineers, architects, and analysts specializing in directory services, IGA, and cloud identity solutions. Foster a culture of continuous improvement, focusing on cloud automation and advanced IAM practices. Collaborate effectively with other IAM and technology teams to ensure cohesive and integrated identity and access management strategies.

• Regulatory & Risk Management: Partner with Audit, Risk, and Compliance teams to address findings related to identity and access management in on-premises and cloud environments. Ensure adherence to regulatory requirements and frameworks specific to cloud security and IAM in the financial industry.

• Participate in the development of corporate strategy for a small local organization, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process.

• Lead the development and implementation of strategy for a significant area of responsibility, anticipating complex issues, challenges, and opportunities and ensuring integration with wider corporate strategy.

• Develop the strategy for a significant area of responsibility, such as a function, anticipating complex issues, challenges, and opportunities. Ensure the strategy is successfully implemented and meets medium-term business needs.

• Communicate the function's strategy and its relationship to the organization's mission, vision, and values; clarify the actions needed to implement this strategy within the area of responsibility; motivate people to commit to the mission, vision, and values and do extraordinary things to achieve the organization's business goals.

• Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.

• Identify the capabilities needed to meet the current and emerging business needs of a significant business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfill their personal potential. Build capabilities elsewhere in the organization through mentoring and other informal methods.

Skills:

• Experience in the finance industry, with a proven track record of delivering IAM solutions in highly regulated environments.

• Experience in Identity & Access Management or related fields, including prior experience in leadership roles.

• Proven expertise in managing directory services (Active Directory, Azure AD) and IGA platforms (e.g., SailPoint, Saviynt).

• Experience with cloud platforms (AWS, Azure, GCP).

• Experience in hardening Active Directory implementations and integrating Azure AD.

• Strong leadership skills with experience managing and mentoring teams.

• Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

• Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.

• Operates as a recognized expert to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically known as a subject matter authority.

• Uses expertise to act as organizational authority on strategic planning.

• Uses expertise to act as organizational authority on developing and implementing policies.

• Acts with expertise as the organization's authority on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.

• Acts as the organizational authority and established expert on analyzing data trends for use in reports to help guide decision making.

• Negotiates as the organizational authority and established expert to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

• Applies expertise to act as the organizational authority on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change.

• Uses expertise to act as the organizational authority on managing projects and/or programs within desired cost, time and quality parameters.

• Uses expertise to acts as the organizational authority on creating relevant, lucid and effective reports.

• Applies expertise to act as the organizational authority on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.

• Acts as the organization's authority and established expert to develop solutions based on an understanding of the business environment and objectives.

• Acts as the organizational authority and established expert on costing, budgeting and finance tasks.

• Applies expertise to serve as the organizational authority on conducting research and analyzing data in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.

• Acts as the organizational authority and established expert on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.

• Uses expertise to act as the organizational authority on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

• Uses expertise to act as the organizational authority on communicating with other people by speaking in a clear, concise and compelling manner.

• Operates as a recognized expert to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically known as a subject matter authority.

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Data Science, Bachelor’s: Information Technology

Work Experience

General Experience - More than 15 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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