Easter Seals Jobs

Description:

Duties:

• Work with donors, both current and prospective, providing accurate information by telephone, letter and e-mail

• Partner with database administrator and Development team to ensure accurate donor information

• Process and report all pledges and payment, matching gifts, gift cancellations and other donor-related transactions

• Manage telemarketing and direct mail campaigns, and the staff and volunteer calling sessions

• Manage the pledge acknowledgment, reminder and redemption processes

• Manage all tributes, lifecycle letters and gifts

• Other assigned duties as needed

Policies and Procedures:

• Maintain and improve the existing systems and processes to provide efficient gift processing and acknowledgment, gift accounting, reporting and stewardship

• Drive continuous business improvement

• Create operational efficiencies by partnering with all departments

• Maintain a record of all donor services policies

Top Skills Details:

• Donor accounting

• Customer service

Additional Skills & Qualifications:

QUALIFICATIONS:

• Ability to use database to ensure accuracy of information input, and to find answers to donors’ and staffs’ questions essential

• Ability to meet deadlines, prioritize tasks, work in a fast-paced environment

• Strong problem solving skills

• Attention to detail, excellent project management and organization skills

• Strong interpersonal communication skills and pleasant phone manner essential

• Proficiency with all Microsoft applications and database experience

• Strong research and writing skills

• Ability to use discretion when handling and communicating sensitive information

• Able to work independently and as part of a team

• Flexible, can-do attitude essential

EDUCATION and/or EXPERIENCE:

• 2+ years’ experience in nonprofit or customer service

• Bachelor’s degree preferred

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.