Job Information
Goodwill Northern New England Retail Shift Supervisor in Rockland, Maine
Description
Location: Rockland, Maine $17.00-$18.50/hr
Who We Are:
Goodwill’s motto is “a hand up, not a handout.” Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores keep millions of pounds of stuff out of local landfills each year and offer affordable reuse-buying options to people in our community.
Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE’s programs include workforce training programs, 22 group homes that support adults with disabilities, community supports for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury. When you come to work at Goodwill, you help make these programs possible!
Job Summary:
The shift supervisor position is an essential part of the store leadership team. In this role, you will work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run.
Our Shift supervisors help drive the business through leadership skills and actively connect with associates and customers. Shift supervisors should be trustworthy and reliable to help the store achieve its sales goals. The shift supervisor helps lead a team of associates to ensure operational tasks and procedures are successful and opening and closing routines are completed, all while keeping the customer at the center of everything we do.
This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that impacts the community, join the Goodwill team!
Goodwill NNE offers a complete and comprehensive benefits package, including Medical, Dental, Vision, 403b Retirement with employer match, Life Insurance, STD/LTD insurance, and a generous PTO accrual for full-time and part-time employment. Apply today to learn more about the meaningful work we offer.
The Shift Supervisor works under the direction of the Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity and eager to serve our customers.
MINIMUM QUALIFICATIONS:
Ability to maintain a positive, friendly attitude to be a great teammate and role model
Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience
Mathematical and literacy skills to support job duties
Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Computer literacy to complete job duties
High school diploma, GED, HiSET, or equivalent
A criminal background check that meets agency standards
Valid Driver’s License with a safe driving record and insurance meeting agency standards
PREFERRED QUALIFICATIONS:
Associates Degree
Computer experience, including reporting and excel experience
CPR and First Aid Certification
Multi-lingual including ASL
In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
Medical, Dental, and Vision insurance offered
403(b) retirement plan with Employer Match
Employer Paid Short & Long Term Disability
Employer-paid Life Insurance
Generous Paid Time Off Plan
Paid Holidays
40% Employee discount at Goodwill stores in ME, NH & VT
Exceptional career growth opportunities
Discount on personal cell phone plans
Local community discounts
Caring coworkers/team that supports you!
Qualifications
Skills
Required
Communication - verbal: Novice
Team Building: Novice
Preferred
- Communication - written: Novice
Motivations
Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
- High School Diploma/GED or better
Licenses & Certifications
Required
- Drive. Lic. - Class C
Experience
Required
1+ years of supervisor experience
1+ years of retail experience
Demonstrated knowledge of basic retail practices and procedures
Preferred
- Familiar with interviewing and hiring practices
