The selected candidate will work with the ITS Network and EDN teams to identify and pursue possible connectivity to Enterprise Distributed Network (EDN), in a Manufacturing environment. He/she will work with EDN resources to find ways to automate as much of the patching and virus updates as possible. Additional Duties Include: • Creation and management of ISSP’s and related documentation for unclassified off-net computers in Archer GRC • Work with all involved organizations to create and execute POAMs (Plan Of Actions and Milestones) and document in Archer GRC. • Conduct a continuous monitoring program for all off network (enclaved) computers • Coordinate with local operations supervisors to schedule patching, virus updates and other hardware and software support for all unclassified off-net and advanced manufacturing computers around shop floor production schedule to eliminate/minimize production downtime and ensure no lost product due to unexpected/unplanned IT activities • Perform monthly patching, virus updates and other hardware and software support per DFARS and CMMC controls and requirements. • Provide off-hour on-call support and after-hours and/or weekend work based on shop floor production schedule when required • Perform advanced troubleshooting, hardware, software and systems installs for all shop floor computers • Perform advanced off-net and shop floor systems support for server and system administration • Perform network technician/hands-on support to ITS Network and EDN teams to support connectivity to EDN and Network trouble-shooting (check ports, patch-thru’s, basic port-config • Work with local Facilities Engineering/Operations/Manufacturing and Process Engineering to help create configurations and BOMs for new hardware and software that needs purchased as part of a shop floor equipment purchase and/or capital/facilities request • Work with InfoSec and local business leadership to support audits and audit findings on off-net equipment • Work with InfoSec to ensure compliance with DFARS and CMMC requirements and controls • Work with equipment vendors to update hardware, software and connectivity to the equipment • Work with vendor to troubleshoot problems • Ensure system, configurations, data etc are backed up and secure for DBR purposes Basic Qualifications: • High School diploma or equivalent and a minimum of 5 years technical support experience • Creation and management of Information System Security Plans (ISSP) • Must be able to lift and carry a minimum of 50 lbs. • Must be able to spend an entire work day on their feet (walking, standing, crawling under desks) • Must be able to obtain / maintain DoD classified clearance Preferred Qualifications: • Customer relationship skills - must have a passion for customer support • Strong troubleshooting and problem-solving abilities • Understanding of NIST 800-171 and CMMC compliance and controls • Implementation and management of controls for compliance to NIST 800-171 and CMMC • Prior experience supporting Operations in a Manufacturing environment • Must maintain a neat and organized work area • Strong verbal and written communication skills • Ability to complete multiple simultaneous projects in a timely manner • Self-starter/ Quick learner / self-directed • Work with minimal supervision in a fast paced environment • Current DoD clearance Salary Range: $52,100 - $86,800