Job Information
Willow Domestic Violence Center TAPESTRY CASE MANAGER in Rochester, New York
Order#: NY1505113 TAPESTRY CASE MANAGER
ESSENTIAL DUTIES AND RESPONSIBILITIES COORDINATION OF CARE Develop and complete the assessment / intake process for individuals and families referred to the program for eligibility. Provide trauma sensitive counseling, advocacy and safety planning and assist participants with setting a service plan, including short and long term goals and milestones. Make community referrals as needed. Work with YWCA staff to develop housing contacts and to facilitate safe, appropriate placements for participants. Provide ongoing support to survivors needed to retain housing including: referrals to financial assistance programs, job search and training referrals, linkages to legal services, and help with budgeting and goal planning. Meet bi-weekly with clients including home visits. Transport clients to appointments as needed. Conduct ongoing case reviews and keep timely and accurate case documentation. Work with the YWCA to track data; provide reports required by funders and monitor the progress of the grant. Participate in team case management meetings as well as other agency meetings and trainings as required. Maintain confidentiality and complete all job functions in an ethically and culturally competent manner.
DOCUMENTATION & REPORTING Submits all appropriate documentation to funding agencies in adherence with their guidelines. In conjunction with the Case Manager, reviews and reports to the Department of Social Service (DSS) on client status in the shelter. Communication must be clear and concise and include client plan, goals, accomplishments, challenges and next steps. Using agency software, completes timely and accurate documentation of all services provided to clients and their families.
OTHER DUTIES AS ASSIGNED Provides one on one counseling to clients as required. Respond to hotline calls when necessary. Documents all hotline calls following the agencys procedures. Provides client transportation to and from appointments as needed. Completes all job functions ethically and in a culturally competent manner. Attends and participates in pertinent agency meetings and training. Any other duties as may be assigned.
REQUIRED QUALIFICATIONS Bachelors degree in social in Social Work or a related field and a minimum of three years of experience in case management, or an equivalent combination of education and experience. Excellent communication skills (verbal and written) are required. Adaptable and flexible. New York State Drivers License not in jeopardy of being revoked.
