Job Information
Willow Domestic Violence Center NAVIGATOR - FAMILY JUSTICE CENTER in Rochester, New York
Order#: NY1499497
Navigator - Family Justice Canter
Establish rapport and provides trauma informed assessments referrals and follow-up Welcomes clients and their families assuring that the delivery of service is client centered and seamless Works with Willow FJC staff to provide light refreshments and rest during the delivery of service Assure that children receive childcare while the Client is receiving services Coordinate schedules for appointments with partner agencies and clients assist with followup for missed appointments Provide and secure information from partner agencies based on client need. Assist partners with client information and make referrals to community agencies when appropriate. Assist clients with completing application for off-site partner social service assistance, i.e., rent, utility medication clothing transportation and victim's compensation. Provide consultation and case management Consult with appropriate staff and partner agencies regarding client needs and difficulties. Completes the Danger Assessment and Safety Planning intake. Assists in consultation and education services to other agencies and organizations. Complete all administrative records pertaining to clients and caseload assignments. Establishes and maintains client records and complies with all requirements related to documentation of services rendered. Completes client's statistical documentation/reports by established deadlines. Prepares and submits proper summaries and reports to other agencies and stakeholders promptly and in accordance with confidentiality protocols. Assist with and participate in professional development activities and community outreach. Assists with the organization, preparation, and provision of professional developmen activities for the FJC. Assists with the development and delivery of programs and activities promoting client outreach.
OTHER DUTIES AS ASSIGNED Complete all functions in an ethically and culturally competent manner. Pursues professional development. Attends meetings as requested. Other duties as assigned supporting agency goals, mission, vision, values, and strategic plan. REQUIRED QUALIFICATIONS EDUCATION Bachelor's degree in Social Work, Human Services, or related field required, with a minimum of two years of direct client service experience or an equivalent combination of education and experience EXPERIENCE AND/OR TRAINING: Minimum of 2 years of direct client service experience. Must be able to communicate with a wide range of children and families from diverse cultural backgrounds. Vast knowledge of community resources. Working knowledge and/or training in domestic/dating violence, sexual assault, stalking, harassment, and ACES. Working knowledge of substance abuse and mental health and its impact on children and families. Demonstrated computer experience with word processing or varied applicable software required.
