Job Information
TEKsystems Customer Service Representative in Rochester, New York
Description:
MUST HAVES:
Call Center Experience: 2+ years of call center
-MS Office Experience
Job Stability
JOB DESCRIPTION:
Answer and support high-end customers with purchase orders for audiology and hearing equipment
Accurately enter customer order information to internal database
Direct calls as appropriate to correct department or individual within company.
Effectively meet all defined metrics regarding talk time and accuracy
Communicate effectively with customer to provide a high quality experience
Skills:
Customer service, Customer support, Call center, microsoft office
Additional Skills & Qualifications:
Call center experience
Preferred exp in a B2B environment
Order processing preferred
Working in a fast paced environment (waiter/waitress is good exp.)
Microsoft office
Strong communication
Job stability
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems
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