Job Information
Rochester Housing Authority Clerk II/Typing/Bilingual in Rochester, New York
TYPICAL WORK ACTIVITIES:
Prepares, types and maintains material such as correspondence or narrative reports using a personal computer; Prepares and maintains alphabetical, numerical or personnel files; Copies, sorts, distributes and files materials in a manual filing system; Obtains and gives out information in documents, records and files; Checks a variety of financial and statistical records and reports for accuracy and completeness; Enters information onto standard forms electronically (computer) and manually (typewriter) such as payroll or production records, authorization, certification, etc.; Answers routine questions by phone and in person; Performs Spanish-English and English-Spanish oral translations to provide information to Spanish-speaking customers; Schedules meetings and assembles material; May supervise or guide subordinates in the performance of their duties; May train subordinates in the procedures and functions of the section.
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of office terminology, practices, procedures, routines and equipment; Knowledge of business arithmetic and standard English; Knowledge of the techniques involved in record keeping and establishing and maintaining a filing system; Knowledge of word processing; Ability to use a personal computer; Ability to conduct searches for information from various sources; Ability to work with forms; Ability to prepare reports from numerical and written data; Ability to understand and carry out complex oral and written instructions; Ability to express oneself clearly; Ability to speak Spanish and make English-Spanish oral translations while performing customer service tasks;
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES (Continued):
Ability to readily acquire familiarity with departmental organization, functions, laws and policies and regulations; Ability to deal with the public; Ability to solve complex clerical problems.
FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES:
All the Entry Level KSA’s PLUS Knowledge of department policies and procedures.
MINIMUM QUALIFICATIONS:
I. Associates degree in secretarial science or office technology AND one year of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer.
OR
II. High school diploma or G.E.D. AND three (3) years of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer.
