Job Information
Rochester Regional Health Access Associate in Rochester, New York
Description
HOW WE CARE FOR YOU:
At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.
- Tuition Assistance
- Advancement Opportunities
- Paid Time Off, Paid Sick Time & Holidays
- Day-1 Benefits (Health, Dental, Vision, Retirement)
- Employee Referral Program
- Employee Assistance Program
- Same Day Pay through Daily Pay
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: FULL TIME
LOCATION: ROCHESTER GENERAL HOSPITAL
DEPARTMENT: EMERGENCY ROOM
SCHEDULE: 11P-730A MONDAY - FRIDAY AND EVERY OTHER WEEKEND, EVERY OTHER HOLIDAY
ATTRIBUTES
- 2 year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
PAY RANGE: $17.65 - $19.30
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Minimum Salary: 17.65 Maximum Salary: 19.30 Salary Unit: Hourly