Easter Seals Jobs

POSITION TITLE: CashierACCOUNTABLE TO: Customer Service ManagerPRIMARY OBJECTIVETo perform customer checkout transactions as required for daily sales and to ensure a positive shopping experience for customers.NATURE AND SCOPEPrimary emphasis in this position is on following front end checkout procedures in all transactions, maintaining positive customer relations and expedient processing of all orders. The position requires on-going customer interaction, providing prompt, courteous and accurate service. This position requires on going social skills/verbal interaction, register/scanner operation, reading, light lifting, and standing. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Customer Service Manager or person in charge.ESSENTIAL POSITION FUNCTIONSAssist customers and ensure proper service levels and courtesy from all associatesGreet and thank customersAnswer or refer questions and respond to customer requests as neededBring customers to location of itemPerform price checksRespond to customer assistance needs/calls promptlyDirect customer problems to management as appropriateMonitor and ensure prompt, courteous, and accurate customer relationsFunctional RequirementsFrequent: Physical - lifting/carrying up to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching, standing and turningMental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and mathOccasional: Physical - lifting/carrying over 50 lbs., equipment operation(calculator) squatting, stooping/bending and walkingPerform product scanning and processing of customer order in an accurate, efficient and prompt mannerEnsure minimal waiting time to each customerAccount for all products in and under the cart before beginning customer order.Ask for coupons before beginning an order and codes coupons accuratelyScan each item so it is properly identified by the register systemObtain prices for items not identified by the register system and completes scan error forms for discrepanciesHas working knowledge of most frequent product codes and new itemsUse care in handling of productsUtilize proper etiquette for intercom callsFollow policy and procedures when handling tobacco, alcohol and lottery transactionsFunctional RequirementsFrequent: Physical - lifting/carrying to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching and standing, turningMental - judgment/decision making, social skills/verbal interaction,memorization, reading, writing, mathOccasional: Physical - lifting/carrying over 50 lbs., equipment operation (calculator),squatting, stooping/bending, walkingEnsure properly handling of all forms of tender and couponsCount and enter cash into register systemEnter credit and debit card transactions into register systemEnter electronic transactions (food stamps) into the register systemVerify information on check, enter and appropriately utilize check verification system and tender check into register systemEnsure coupons are valid, enter to correct departmentMaintain clean, neat and organized till and work areaFunctional RequirementsFrequent: Physical - equipment operation (register, check verification machine, coupon machine), standing and turningMental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and mathOccasional: Physical - equipment operation (calculator)Ensure accurate handling of all voids, returns, refunds and exchangesFollow store return, refund and exchange policiesComplete refund forms and record on register logHandle transaction in a courteous and efficient mannerCall for shop back of perishable product as requiredFunctional RequirementsFrequent: Physical - equipment operation (register, check verification machine, coupon machine), standing and turningMental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and mathOccasional: Physical - equipment operation (calculator)Follow front end safety and security proceduresUse appropriate scanning techniques and ergonomic methodsKnow and understand store emergency proceduresApply security tape as needed for proof of purchaseNotify appropriate personnel in case of theft or shopliftingFunctional RequirementsFrequent: Mental - judgment/decision makingOccasional: Mental - memorization, social skills/verbal interactionAssist with front end maintenance and cleaningClear floor and carts, cleans and stocks registers, fills bag stations, assembles tote boxes, performs shop backStraighten and fill product at check stands as directedFunctional RequirementsFrequent: Physical - lifting/carrying to 50 lbs., pushing/pulling to 10 force pounds, equipment operation (shopping cart, flat bed), squatting, stooping and bendingMental - judgment/decision making and memorizationFollow all store and department policies and proceduresFunctional RequirementsFrequent: Mental - judgment/decision making, social skills/verbal interaction,memorization, reading and writingPerform other duties as assigned or delegatedNote: Within each essential functional requirement, "Frequent" represents approximately 15% ofthe work shift or at least ten repetitions per work shift. "Occasional" represents approximately less than 15% of the work shift or fewer than 10 repetitions per work shiftManagement retains the discretion...Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity