Job Information
Beacon Hill Staffing Group, LLC Office Coordinator in Rochester, Minnesota
Position Overview: Beacon Hill is seeking a detail-oriented and enthusiastic Office Coordinator for our client in the Rochester, MN area. The Office Coordinator serves as the primary customer liaison for all moves, adds, and change requests to the workstation environment. This role is pivotal in coordinating the ordering, configuration, installation, and removal of all computers, printers, copiers, and related peripheral equipment. Key Responsibilities: - Act as the main point of contact for customers regarding new requests for services, preferred device configurations, product inquiries, and returns of unneeded ordered products. - Gather, document, and evaluate customer requirements to ensure accurate and complete product orders that meet customer needs. Order electronic equipment through Lawson, troubleshoot any ordering issues, and engage senior personnel or Supply Chain Management staff as needed. - Maintain excellent interpersonal communication to keep customers informed about order status and resolve any issues promptly. Deliver outstanding customer service in a team-based environment. - Evaluate process improvement opportunities related to the equipment order life cycle, thoroughly document work processes, and clearly communicate concepts and procedures regarding hardware and software requirements, purchase requisition information, and coordination/scheduling of moves/adds/changes. - Ensure all workflows and procedures are documented in a clear, concise, and easy-to-understand manner for a large and diverse customer base. Required Skills and Experience: Education: - Minimum: High School Diploma or GED with +4 years of experience in project coordination, order fulfillment, or customer service role. - Or: Associate's degree with 2 years of experience in project coordination, order fulfillment, or customer service role. - Or: Bachelor's degree with excellent computer troubleshooting and problem-solving skills. Skills: - Excellent communication skills - Strong time management skills - Proficiency in data entry and creation of work orders - Project management skills Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you! Beacon Hill. Employing the Future (TM)
