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Director of Information Technology

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Director of Information Technology

Salary

$140,195.00 - $200,280.00 Annually

Location

Rochester MN 55906, MN

Job Type

Regular FT

Job Number

20240142

Department

Rochester Public Utilities

Opening Date

11/06/2024

• Description

• Benefits

• Questions

POSITION DESCRIPTION

The City of Rochester invites applications for:

Director of Information Technology

Rochester Public Utilities

RPU, a division of the City of Rochester, MN, is the largest municipal utility in the State of Minnesota. RPU serves over 57,000 electric customers and 41,000 water customers in a 60 square mile service area and has revenues nearing $161 million annually.

Vision- "We Will Set the Standard for Service"

Nature of Work

The Director of Information Technology serves as the Chief Information Officer of Rochester Public Utilities, offering technical leadership through the development and implementation of strategic plans tailored to the utility's needs. This role ensures the strength and reliability of the company’s infrastructure, oversees cybersecurity, manages data analysis, and ensures regulatory compliance. Additionally, the Director is accountable for budgeting and resource allocation, while fostering communication and engagement with stakeholders. This position provides leadership and direction for the Technology Division, managing technology infrastructure and data assets to support both operational and strategic goals. This role is also responsible for providing leadership that fosters teamwork, encouraging staff initiative, and promotes professional development and growth opportunities.

This position reports to the General Manager of Rochester Public Utilities and requires considerable independent judgment, discretion, and initiative in carrying out the responsibilities of the utility and organization's short and long-term vision and goals, objectives and plans.

Pay

The 2024 pay range established for the RPU Director of Information Technology is $140,195 - $200,280 and will depend on the qualifications of the successful candidate.

Work Environment

The typical work schedule 8 AM - 5 PM Monday through Friday with evening and weekend work based on IT upgrades and issues. Remote work is available on a hybrid basis.

To have your application considered for the first review of applications, please submit your application before November 27th, 2024.

DUTIES AND RESPONSIBILITIES

*Provide strategic leadership and direction for the operational activities of the Technology Division.

• Provide executive level strategic direction, guidance, management and coordination to the Utility as a member of the leadership team to fulfill the utility’s strategic plans and objectives.

• Participate in the organizational strategic planning process including development, communication and implementation of short and long-term plans.

• Set policy and direction for the Information Technology Division; working closely with the RPU executive team to achieve key objectives and determine future information technology needs.

• Evaluate and maintain application development, computing, networking, communications, data analytics, security and geographic information systems.

• Provide strategic direction to the development and implementation of a comprehensive data analytics environment.

• Oversee operational activities for the purpose of providing an efficient, responsive, and cost-effective foundation for processing and delivery of information including electronic data.

• Select and deliver high-quality computer applications in a cost-effective manner which is met through systems development, partnerships with department technology staff, and purchasing systems developed by outside vendors, and contracting with technology consultants.

• Direct the development of IT policies and procedures to ensure efficient and secure systems.

• Provide technical oversight in the evaluation of new changing technologies to improve service, costs, and meet long-term objectives. Recommend solutions that maximize return on investments.

• Clearly and consistently communicate with stakeholders in a responsive and focused manner.

• Provide general guidance to assist section managers in carrying out and coordinating their assigned responsibilities.

• Provide cross functional collaboration with other RPU Divisions Directors to ensure fulfillment of RPU strategic objective, mission, and priorities.

  *Division Management

• Establish documented practices, procedures and standards for the division, as well as set the priorities within the division, to accomplish objectives and implement policies established by the RPU Executive Team.

• Prepare personnel, capital and operating budgets; exercise effective management control to adhere to adopted budgets and recommend budget adjustments when required.

• Recommend changes, where needed, to improve performance of existing areas and/or to accomplish additional functions.

• Design and implement programs, initiatives, and policies that promote RPU culture.

• Direct the IT project management process to identify, prioritize, resource, manage execution and delivery of software, hardware solutions or developed solutions to support the Utilities operational and strategic objectives.

• Direct the development and delivery of business analysis services to the Utility. Support the identification of business and needs, exiting solutions and capabilities. Work with other City departments to ensure strategic alignment and the utilization of existing assets and skills and the alignment of solutions across the city.

• Function as RPU’s National Energy Regulatory Commission (NERC) designated Senior Manager in directing the Utilities compliance with the NERC Critical Infrastructure Program (CIP) requirements. This includes overseeing the adoption, implementation and execution of policies and procedures, documentation of evidence to ensure compliance with NERC/CIP rules and regulations, delegation of and ensuring completion of all compliance related NERC/CIP tasks, responsibility for periodic internal and external compliance and IT Security audits, and monitoring and remaining current on new and proposed NERC compliance changes that may impact RPU. Provide technical direction to ensure compliance with Payment Card Industry (PCI) IT security and PCI rules and regulations.

• Analyze proposed changes to federal, state and local laws, regulations and rules and determine the related impact on RPU; work with other staff to develop strategy in terms of providing information to key decision makers.

• Ensure compliance with Minnesota State data practices act and RPU Board confidentiality policies.

• Lead the implementation and maintenance of IT Security to ensure the confidentiality, integrity and availability of RPU technology and information assets. This includes the development and enforcement of security best practices. Supporting the ongoing security awareness and employee training. System monitoring, patching and proactive remediation of potential vulnerabilities. Maintenance and testing of comprehensive backup systems, incident response plans, and business continuity plans.

*Exercise a leadership style that fosters teamwork, promotes staff initiative, and provides professional growth opportunities for Department employees.

• Apply organizational and leadership practices to the periodic analysis and evaluation of work programs, procedures, policies, and operational needs of Department functions.

• Create performance metrics to ensure the achievement of goals and objectives.

• Conduct Departmental leadership team meetings to facilitate information sharing, development of team goals and objectives, work through key decisions and/or issues affecting the Department and focus on employee development.

• Actively participate on the RPU Executive Team and collaborate with the Departmental employees in setting and fulfilling the RPU’s strategic plans and objectives.

• Foster a collaborative leadership style that encourages inclusion, teamwork, promotes staff initiative, and provides professional growth opportunities for all departmental employees.

• Develop and implement effective employee coaching and performance management strategies to ensure the achievement of organizational priorities and to create an environment that encourages innovation, teamwork, employee engagement, fiscal responsibility, and high-quality work.

• Oversee the recruitment, hiring, and orientation processes for new employees and ensure strategies are implemented to obtain and maintain a diverse workforce.

• Prioritize diversity, equity and inclusion in the recruitment, hiring and development of a diverse workforce.

Perform other duties as assigned.

*ESSENTIAL FUNCTIONS

MINIMUM QUALIFICATIONS

Bachelor’s degree in in Computer Science, Information Security, Data Analytics, Artificial Intelligence, Information Technology, Computer Engineering, or closely related field from an accredited four-year college or university AND at least 10 years of full-time employment experience in information technology.

Three years of supervisory leadership and administrative experience.

Licenses and/or Certifications

Valid driver's license

Desirable Qualifications

A Master's degree in in Computer Science, Information Technology, Computer Engineering, or closely related field from an accredited four-year college or university

If this work interests you but you are unsure if you meet all the job requirements listed above, please apply anyway! Your experience is likely more applicable to the role than you think, and the City is interested in candidates who can bring not only technical expertise but a variety of lived experience to the team.

POSITION COMPETENCIES

Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.

Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies

Ensures Accountability: Holding self and others accountable to meet commitments

Collaborates: Building partnerships and working with others to meet shared objectives.

Drives Vison and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action

Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity

ADDITIONAL INFORMATION

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together

EMPLOYEE BENEFIT AND RETIREMENT SUMMARY (https://www.rochestermn.gov/home/showdocument?id=36371&t=637988555643816877)

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application and resume. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

• Yes

• No

  02

  Do you have a valid driver's license?

• Yes

• No

  03

  Which of the following best describes the highest level of education that you completed?

• High school diploma or equivalent G.E.D.

• Completion of a 2 year program or degree

• Completion of a 4 year program or degree

• Completion of a Master's degree or higher

• None of the above

  04

  Other than your High School diploma/GED, which of the following best describes the field of study for your degree?

• Computer Science

• Information Security

• Data Analytics

• Artificial Intelligence

• Information Technology

• Computer Engineering

• A field of study closely related to the above

• My degree is in an area NOT RELATED to any of the above

• N/A - I do not have a degree

  05

  Which of the following best describes your work experience in information technology.

• No experience

• Less than 5 years

• More than 5 years, but less than 10

• More than 10 years, but less than 15

• More than 15 years, but less than 20

• 20 or more years

  06

  Which of the following best describes the size of the network, in terms of the number of devices (servers, workstations and printers), where you obtained a majority of your years of full-time computer-related experience:

• Less than 100 devices

• More than 100, but less than 250 devices

• More than 250, but less than 500 devices

• More than 500, but less than 1,000 devices

• 1,000 or more devices

• N/A - I have no computer network experience

  07

  Does your computer-related employment experience include any of the following? (Select all that apply)

• Installing software

• Managing a network

• Managing servers

• Managing peripherals (printers, scanners, etc.)

• Using help desk software

• Prioritizing projects and tasks

• Troubleshooting computer related problems

• Evaluating and recommending computer-related purchases

• Negotiating contracts for goods and services

• Managing VOIP network

• Managing network security

• Managing web filtering software

• Managing the Virtualization of servers

• N/A - none of the above

  08

  Which of the following computer-related certifications/designations do you currently possess: (Select all that apply)

• Certified Project Manager or Project Management Professional

• Certified Data Privacy Solutions Engineer

• Microsoft Certified Professional

• Certified Network Professional

• Certified in Risk and Information Systems Control

• CISSP Certified Information Systems Security Professional

• N/A - I do not possess any computer-related certifications/designations

  09

  Which of the following best describes your overall employment experience managing or leading technology-related projects?

• N/A - I have no experience in this area

• Limited - I have been responsible for managing simple project(s) with a predetermined scope and timeline, involving a single process or functional area.

• Moderate - I have been responsible for managing complex project(s) with a broader scope and undefined timeline, providing work direction to internal resources, and involving multiple functional areas.

• Extensive - I have been responsible for initiating, designing and executing project plans; defining the scope and establishing the timeline; monitoring the project budget; providing work direction to internal and external resources; and involving multiple functional areas and/or entities.

  10

  Which of the following best describes your experience overseeing and directing the activities performed by other staff:

• No experience

• Limited - I have provided some work direction or suggestions to other staff

• Moderate - I occasionally provide work direction and/or training to other staff

• Extensive - I frequently provide direction to and/or formally supervise other employees as a regular part of my job

  11

  Which of the following best describes the number of staff that you oversee or direct:

• 1 to 4 staff

• 5 to 9 staff

• 10 to 15 staff

• More than 15 staff

• N/A - I do not direct or oversee any staff

  12

  Did your experience overseeing and directing the activities performed by other staff include any of the following? (select all that apply)

• Hiring, selecting or promoting employees

• Conducting performance appraisals

• Disciplining or reprimanding employees

• Adjusting employee grievances

• Scheduling employees

• Approving timecards and/or time off requests

• Employee development and/or training

• N/A - I have no formal supervisory experience

  13

  Which of the following best describes your work experience in a supervisory capacity directing professional and support staff:

• Less than 3 years

• More than 3 years, but less than 5

• More than 5 years, but less than 7

• More than 7 years, but less than 10

• More than 10 years, but less than 15

• 15 or more years

• N/A - I have no employment experience supervising other staff

  14

  Which of the following best describes your overall employment experience with budgeting:

• No experience

• Limited - my budget experience is limited to my personal finances

• Moderate - I have worked in positions where I have made purchases within a prescribed budget and/or made budget recommendations

• Extensive - I have been employed in a supervisory/managerial position where I have been responsible for establishing and maintaining compliance with a budget

  15

  Which of the following best describes the total amount of the operating budgets that you have been directly responsible for administrating:

• No experience

• Less than $100,000

• More than $100,000, but less than $250,000

• More than $250,000, but less than $500,000

• More than $500,000, but less than $750,000

• More than $750,000, but less than $1,000,000

• More than $1,000,000

  16

  CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to: verification of employment and educational records, identification verification, driver's license record and a criminal history?

• Yes

• No

  Required Question

Agency

City of Rochester

Address

201 4th Street SE Rochester, Minnesota, 55904

Phone

(507) 328-2555

Website

https://www.rochestermn.gov/employment

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