Job Information
AutoZone, Inc. COORDINATOR, HUB in Rochester, Minnesota
The Hub Coordinator leads company initiatives and ensures maximum productivity in a safe environment. The Hub Coordinator remains compliant with company procedures in accordance to AutoZone’s expectation. Hub Coordinators are responsible for all aspects of Hub and Hub Market activities by Living the Pledge every day.
Key Responsibilities
Partners with the Hub Store Manager (SM) to write weekly hub schedules
Ensures hub drivers maintain approved driver status
Review AutoZoner attendance and discuss areas for improvement
Partners with the Inventory Manager to ensure all aspects of the hard part inventory, hub standards and presentation are maintained
Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
Identify staffing needs working with Hub SM to fill any vacancies
Works with all Hub AutoZoners to ensure they are trained in Hub practices and policies
Ensure all equipment is operational and functioning properly, reviews conditions of hard parts and HUB staging area
Ensure that all parts are in their designated areas; including returns that are brought back from stores during route deliveries
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Ensure hard parts and HUB staging areas have a neat appearance with no safety concerns
Conducts vehicle maintenance review daily and weekly per vehicle checklists
Ensures all aspects of Hub operations are maintained for peak efficiency
Reviews Hub scorecard with satellite store managers to achieve target goal and improve performance
Adheres to AutoZone dress code
Maintains a Fill Rate Goal of 98.0%
Ensures VDP merchandise is processed and shipped from the hub via overnight delivery
Completes and fully processes all orders including staging, properly securing totes with all documentation, and reviewing exceptions for items that were considered zero or short pulled
Spot checks feeder orders for quality assurance
Communicates with satellite stores to ensure the Hub’s level of service is meeting AutoZone’s commitment to excellence
Reviews hub delivery performance with staff to ensure satellite stores are receiving parts in a timely manner
Reviews Telematics exception report and coaches, as needed, to those Hub drivers on exception report
Ability to work all the hours (of operation) that we are open for business
Ability to meet physical job requirements as listed on Essential Job Functions with or without a reasonable accommodation
Performs other related duties as required
Supervisory Responsibilities
Although there are not direct reports for this position, the Hub Coordinator will direct the activities performed by the Hub Specialists, Order Pullers, and Hub Drivers
Skills and Abilities
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Core Competencies
Puts Customers First
Provides WOW! Customer service every time, every where
Understands customer needs and solves their problem
Shows sense of urgency in correctly meeting customer needs
Team Player
Is a reliable and supportive team member
Values the ideas and opinions of others
Gives recognition for good work
Builds strong relationships with others
Resolves conflict effectively
Steps in and assumes leadership roles when needed
Communicates Effectively
Communicates in a clear, straightforward, respectful way
Demonstrates effective listening skills
Listens and assumes positive intent
Shares information in a timely manner
Results the Right Way
Does what it takes to do the job right (WITTDTJR)
Is accountable, takes ownership and meets commitments
Prioritizes well, plans and executes in a manner of high integrity and ethics
Makes decisions based on what is best for AutoZone
Development Focused
Asks for and embraces feedback
Owns professional development
Provides feedback and ideas to develop others
Embraces Change
Understands and is open to change
Looks for ways to improve our processes, services and products while maintaining our culture of thrift
Encourages innovative thinking
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Typical physical demands are required to perform the work, such as some walking, standing, bending, or carrying of light items
Benefits at AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include:
Competitive pay and paid time off
Unrivaled company culture
Medical, dental, vision, life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Program for mental and physical health
Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
AutoZone, Inc.
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