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Business Intelligence Analyst

Full Time

Roanoke, TX, US

4 days agoRequisition ID:1128

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Bilingual Business Intelligence Analyst

Reports to:

Senior Business Analyst

Location:

Roanoke, Texas (onsite Monday through Thursday weekly)

Travel Required:

up to 10%

travel both domestic and international travel to Korea required

Language Requirement:

fluency in Korean (both speaking and writing) required

Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. Weve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers.

Role Overview:

The Business Intelligence Analyst will collect, analyze, and report both internal and external data to support and develop internal strategies. This involves direct collaboration with Sales, Marketing, Operations, and Samsungs HQ. Additional responsibilities include forecasting sales, collecting pipeline data, measuring Sales KPIs, reporting on customer status, and ensuring data alignment internally and with HQ.

Team Purpose and Mission:

To maximize business opportunities by providing in-depth market insights and data-driven analysis to support informed decision-making, enhance competitiveness, and contribute to the companys growth in the HVAC industry

Responsibilities:

• Collect information from internal sources and develop insights for Senior Business Analyst and other business development leaders
• Responsible for supporting daily forecast with the sales leadership
• Develop strategic recommendation to support Leadership as requested
• Manage ongoing data to support the sales team, including compiling and analyzing forecasting data on a weekly, monthly, quarterly, and annual basis
• Define, monitor, and manage individual metrics for the sales team
• Present findings and insights to leaders, providing recommendations for program enhancements
• Develop Ad-Hoc reports for Leadership Team
• Support the team in areas defined by Sales department leads, as needed
• Conducting market and pricing analysis to identify trends and to then develop strategies for product positioning

Qualification Requirements:

Bachelors degree required in a related business field (Business Administration, Engineering, Economics, Mathematics, or Statistics), Masters degree preferred

A minimum of 2+ years of experience in a relatable role that involved business analysis and process improvement (equivalent combination of education and experience acceptable)

Bilingual / fluency in both English and Korean required (both verbal and written skills are crucial for effective reporting to leadership teams in the US and Korea)

Demonstrated competency in both oral and written modes for internal and external personnel at all levels (in English and Korean)

Experience working as part of a m