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CompuCom Level 3 Technician in Rio Rancho, New Mexico

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

We have a brand new opportunity available for a qualified Level 3 Technician to join our client’s team for an onsite position in Rio Rancho, NM.

Duties and Responsibilities:

  • Responsible for sustaining factory computing hardware such as Winclients, Remote Operations Center (Windows-based computer) workstations, and factory network components

  • Responsible for troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level

  • Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team

  • Support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment

  • Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects

  • Multi-task and prioritize between multiple factory issues

  • Responsible for communication with customers, client technicians, and software / hardware specialists

Skills and Qualifications:

  • Minimum 3 to 5+ years of technical experience desired

  • Windows imaging experience

  • Intermediate Windows OS troubleshooting knowledge

  • Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows 7, 8 and 10

  • Must be able to lift up to 35 lbs. solo

  • May be required to walk / sit / stand / crawl / kneel for extended period

  • Cleanroom experience recommended

  • Must have excellent customer service skills and excellent written / verbal communication skills

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™ Supports Equal Employment Opportunity CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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