Job Information
CARMAX Manager, Application Systems in Richmond, Virginia
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220
CarMax, the way your career should be!
About this job
The Technology Manager at CarMax is a people leader who is passionate about technology and how it enables a growing organization. They define roadmaps, manage stakeholders, and align the team to the organizational vision. They are often found partnering across teams and working closely with technologists to execute projects while helping to eliminate barriers and roadblocks. The Technology Manager will often lead Agile ceremonies and work with third parties on project deliverables. If you have a passion for people and technology, this is the job for you!
About this job
The Technology Manager at CarMax is a people leader who is passionate about technology and how it enables a growing organization. They define roadmaps, manage stakeholders, and align the team to the organizational vision. They are often found partnering across teams and working closely with technologists to execute projects while helping to eliminate barriers and roadblocks. The Technology Manager will often lead Agile ceremonies and work with third parties on project deliverables. If you have a passion for people and technology, this is the job for you!
What you will do – Essential Responsibilities
Production Support and Incident Resolution
Root cause analysis and resolution
Software Development and Maintenance
Associate Liaison
Work in ServiceNow supporting ticket/issue resolution
Purpose of the role
It takes a passion for technology and issue resolution to be successful in this role. The purpose of this role is to maintain, develop and grow technology Associates to deliver working solutions for our Associates and Business partners.
Qualifications and Requirements
Basic Qualifications
5+ years hands-on experience in software engineering of highly scalable application systems development, implementation, and support.
3+ years experience in HR Systems like Kronos, UKG Pro, Workday, Payroll Processes
3+ years experience in building and managing HR Systems
Knowledge of container technologies, version control systems (GitHub), build management and CI/CD tools and monitoring tools, preferred.
Management Qualifications
BS/BA degree - IT related, preferred.
1 to 3+ years' experience managing direct reports.
3+ years of experience required leading software projects leveraging Agile practices, required.
Demonstrated leadership skills – can apply clear direction and priorities to teams.
Serves as an empowering coach to the team by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles balancing technical debt with speed-to-delivery customer focused team.
Innovative; thinks beyond boundaries.
Passionate about information technology.
Analytical; solves problems at root cause and prioritizes effectively.
Continuous learner and improvement mentality; never satisfied.
Comfortable speaking to large audiences and executives.
Flexible and open-minded; proactively seeks input from others.
Able to easily motivate and inspire team members, peers, stakeholders, and executives.
Entrepreneurial drive and spirit; enjoys working in a fast-paced environment.
Handles constructive criticism with ease; adapts easily and efficiently to change.
Work Authorization:
Applicants must be currently authorized to work in the United States on a full-time basis.
Work Location:
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
